Sodexo Live! have a fantastic opportunity for a talented hands-on Retail and BarsManagerto join our team basedatDW Stadium Wigan.
At Sodexo Live! we bring people together; we create exceptional moments and lasting memories. We are a unique community of people mobilized to create live experiences that are unforgettable.
In this role you will oversee all retail across thevenue.You will lead the team by example, driving engagement and delivering results. You will bethe most seniorpoint of contact onsite for staff and clients at DW Stadium Retail Operation, with accountability for all contractual requirements; you will ensure all matches are staffed,stocked,andoperatedeffectively and in line with Sodexo and client requirements.
This isa great opportunityfor someone to take ownership and accountability within this popular destination. It would be ideal for someone who hasexperience of working within a sporting venue together withmanagementexperience within a fast-paced environment. You will need to be able to prioritise workloads effectively with good attention to detail and great planning skills. Excellent communication skills will be key as you lead the team by example and take responsibility when needed, acting with initiative,demonstratingenergy and enthusiasm.
When you join Sodexo Live! you truly belong, you will have the opportunity to thrive with career and learning opportunities available across the organisation - wecan'twait for you to join us!
This isa great opportunityfor a customer focused individual to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.
Main Responsibilities
Whatyou'lldo:
* To be accountable for all aspects of the business, both legislative & financial.
* Delegating and communicating responsibilities effectively to team members.
* As figurehead of the business, promote the venue to its maximum potential building relationships with clients,customers,and employees alike.
* Direct & motivate the retail team ensuring effective communication between departments.
* To deliver a food and drinks service to an exceptionally high standard.
* Driving revenues and controlling stock to achieve gross profit percentage in line with budget.
* Take responsibility for stock control, including ordering, acceptance, maintenance of stock levels and stock rotation, and return of any sub-standard items.
* Ensure kiosks and bars are clean and operational ready on match/eventdays.
* Manage the setup, breakdown,equipment,and generallogistics.
* To manage the execution of operations on all match/event days.
* To ensure safe working practices arealwaysmaintained.
* Be responsible forthe fixed and casual labour spend within their department, working closely with relevant HOD's to manage this.
* Tobe responsible forall variable cost lines.
* Work with the PeopleOps Managerto recruit, train and motivate a team of casual staff.
For a full list of responsibilities please read the attached job description
The Ideal Candidate
What you bring:
Essential
* Experience in catering in a sportingvenue preferred.
* Proven leadership skills to lead and motivate ateam.
* Communication and delegation skills
* Decision-making ability
* Experience of delivering training using company guidelines
* Client management experience
* Enthusiasm and positive attitude
* Teamwork and customer focus
* Smart appearance
* Appreciation of quality service and an eye for detail
Desirable
* Knowledge of Excel,Wordand Microsoft Outlook
* Service ethic and love of hospitality industry
* Knowledge of legislatione.g. Health and Safety, employment.
* Basic Food Hygiene Certificate
* IOSH Managing Safely Qualification or Equivalent
* First Aid Certificate
* Personal Licence Holder
What we offer:
£33,000pa- £35,000pa+ excellent benefits package
Working with SodexoLive!is more than a job;it'sa chance to be part of something greater.You'llbelong in a company and team that values you for you;you'llact with purpose and have an impact through your everyday actions; andyou'llbe able to thrive in your own way. In addition, we offer:
* Flexible and dynamic work environment
* Competitive compensation
* Access to ongoing training and development programs
* Countless opportunities to grow within thecompany
We also offer Sodexo Discounts site promoting discounted mobile phone tariffs, savings across restaurant chains and days out, where you and your family can save money on everything from your weekly food shop to the latest cinema blockbuster and much more!
Keywords:
retail manager, retail, hospitality, stadium, venue management, food and beverage, catering, sporting venue, bar manager
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