Job Summary
We are seeking a professional and organised Medical Receptionist to join our healthcare team. The successful candidate will be the first point of contact for patients, providing excellent customer service and ensuring smooth administrative operations within the practice. This role offers an opportunity to work in a supportive environment, contributing to high-quality patient care. The position is paid and suitable for individuals with a keen eye for detail and strong organisational skills.
Responsibilities
* Greet patients warmly and professionally upon arrival, ensuring a welcoming environment.
* Manage appointment scheduling efficiently, including booking, rescheduling, and confirming patient appointments.
* Handle incoming calls, respond to patient inquiries, and direct calls appropriately.
* Maintain accurate patient records and update information in the practice management system.
* Process payments and insurance documentation accurately.
* Assist with administrative tasks such as filing, photocopying, and managing correspondence.
* Ensure the reception area remains tidy and well-organised at all times.
* Support the clinical team with administrative duties as required.
Experience
* Previous office experience is essential, ideally within a healthcare setting.
* Administrative experience is highly desirable, demonstrating proficiency in managing schedules and patient records.
* Excellent communication skills, both written and verbal, with a friendly and professional manner.
* Strong organisational skills with attention to detail.
* Ability to work efficiently under pressure whilst maintaining a high standard of customer service.
* Familiarity with medical software or practice management systems is advantageous but not mandatory. This role provides an excellent opportunity for motivated individuals seeking to develop their career within healthcare administration in a supportive environment.
The position will close when the right candidate is found.
Job Type: Part-time
Pay: £12.50-£13.00 per hour
Expected hours: 20 per week
Benefits:
* Employee discount
* On-site parking
Work Location: In person