JOB DESCRIPTION Job Title: Town Centre Warden Directorate: Environment Department: Waste and Cleansing Services Location: Throughout the Borough Reports to: Technical Supervisor Salary Scale: Scale 3 (SCP 6 - 7) - £25,989 to £26,403 per annum Car User Status: Casual PURPOSE AND FUNCTION OF THE POST Maintenance of the town centre environment in a clean and tidy condition, identifying and reporting matters requiring attention and dealing with enquiries/complaints from the public in a timely manner. PRINCIPAL DUTIES AND RESPONSIBILITIES 1. Provide a point of contact for the local community in respect of town centre maintenance and exercise initiative regarding ongoing town centre cleansing issues which need to be resolved, ensuring priorities are determined appropriately. 2. Undertake routine litter picking duties (including removal of dog fouling and chewing gum) and respond as necessary to areas of specific need, ensuring that environmental situations are responded to in a timely manner and offending items are removed as soon as possible. 3. Remove graffiti, indiscriminate dumping and fly posting, where required, as quickly as possible to ensure the town centre environment is maintained in a clean and tidy condition. 4. Maintain street furniture in a clean condition, including litter bins, seating and signage. 5. Removal of weeds as required to maintain the tidy appearance of town centre streetscapes. 6. Liaise with Enforcement Officers to identify and report Litter Order offences (dropping of general litter and dog fouling offences). 7. Identify and report defects/disrepair/vandalism to the Technical Supervisor for action as necessary. 8. Key holder, responsible for opening and closing facilities at specified times as directed and undertake cleaning and maintenance of public conveniences. 9. Provide advice and assistance as required to members of the public and report issues as necessary to the Technical Supervisor for action. 10. Have due regard for personal health and safety, and the safety of colleagues and the general public, and to comply with and promote equality, health and safety in accordance with Council Policies, procedures and legal requirement. 11. To undertake any other appropriate duties as may be allocated from time to time in accordance with the general nature of the post. Although a degree of flexibility may be required, the hours of work will initially be on a set working pattern, to include weekdays, evenings, weekends, and public holidays. PERSON SPECIFICATION The person specification provides information on the qualifications, experience, knowledge and skills required to carry out the duties of the post. The essential criteria will be used for shortlisting and as part of the selection process. ESSENTIAL EXPERIENCE At least six months previous relevant experience in paid employment of litter picking and/or manual work, outdoors in all weather conditions At least six months relevant experience in paid employment of face-to-face contact with members of the public in a service capacity At least six months relevant experience in paid employment of completing cleaning duties KEY SKILLS & ABILITIES Good communication skills Understanding and appreciation of the needs of the public Ability to use own initiative OTHER REQUIREMENTS Able to work weekdays, evenings, weekends, and public holidays as required Appointment will be subject to satisfactory completion of a medical questionnaire including a pre-employment Drugs and Alcohol Screening DESIRABLE EXPERIENCE Previous employment experience of completing checks of facilities Experience working in a similar role within a waste and/or recycling environment Experience of keyholding duties OTHER REQUIREMENTS A valid driving licence with access to a form of transport that will allow fulfilment of the duties of the post or have access to a suitable form of transport which will enable the post holder to meet the requirements of the post* *The above alternative (access to a suitable form of transport) is a reasonable adjustment specifically for applicants with disabilities, who because of their disability, are unable to hold a valid driving licence. The selection panel reserves the right to enhance the shortlisting criteria to facilitate the process when necessary.
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