Your Role
and What You'll Be Doing
If you enjoy being part of a successful, friendly, and high‑performing team, then this is the job for you. You’ll work closely with the team’s Associates and Partners in Private Client to ensure they always have the right administrative support. This is a busy and fast‑paced role, so you’ll need to be able to work quickly and accurately, building strong relationships with your team and our clients. There is plenty of room for progression, and we would be keen to support you in your professional development.
Key responsibilities include:
• Supporting fee earners with the preparation of e‑bundles and paper bundles, and opening and closing files on computer databases
• Handling fee earner queries via email, phone, and MS Teams
• Ensuring all team files are well organised and databases are kept up to date
• Opening case files on the relevant case management systems
• Processing invoices, cheques, BACS payments, and billing
• Preparing digital files for audit
• Administering the department’s digital storage platforms
• Managing inbound post, printing, and scanning
About You
• Empathy and compassion to help guide our clients through challenging personal circumstances.
• A friendly, enthusiastic and can-do approach
We’re proud of our values, and we’re looking for people who share them:
• To be pioneering with an imaginative outlook
• To be approachable and caring
• To be tenacious in the pursuit of our objectives
• To be efficient in the provision of our services
• To work with a foundation of integrity.
Our Benefits - What We Can Offer You
1. 25 days holidays as standard plus bank holidays - You can ‘buy’ up to 35hrs of extra holiday too.
2. Generous and flexible pension schemes.
3. Volunteering days – Two days of volunteering every year for a cause of your choice (fully paid)
4. Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.
We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you’re fully supported. This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements.
We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024!
Our responsible business programmes are fundamental to who we are and our purpose. We’re committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.
Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It’s made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono.