Job Description
Role: Senior Applications & IT Support EngineerLocation: Leeds Salary: £45,000 - £48,000 Work Model: Hybrid/Flexible working available
A leading organisation is seeking a Senior Applications & IT Support Engineer to play a pivotal role in supporting business-critical applications and leading the implementation of Microsoft Dynamics 365 (D365). This is an excellent opportunity to join a forward-thinking IT team driving innovation across systems and processes.
Key Responsibilities:
* Provide 2nd and 3rd line support for key business applications including AX 2012, D365, PPMS, and PTS
* Lead and support application-related projects from planning to implementation
* Maintain integrations across hybrid infrastructure (cloud and on-premises)
* Drive improvements in ERP and production system performance
* Deliver end-user training and ongoing support
* Collaborate with finance, production, and third-party vendors to support business needs
* Assist with stocktake and other business-critical functions (some out-of-hours work required)
Ideal Candidate
You are:
* An experienced senior support engineer with ERP application knowledge, particularly AX or D365
* Confident in managing hybrid IT environments
* Focused on continuous improvement and experienced in automation tools like Power Automate or Power Platform
* A strong communicator who can advise stakeholders and lead on technical decisions
* A collaborative team player who takes ownership and supports the development of others
Requirements:
* Proven application support experience, preferably within manufacturing
* Strong background in Microsoft systems and ERP platforms
* Excellent problem-solving and project delivery skills
* Willingness to work flexibly, including evenings and weekends when required
Benefits:
* Incremental holiday allowance based on service
* Contributory pension scheme and life assurance
* Free parking and employee discount schemes
* Ongoing training, development, and company events
Does this sound like the role for you? APPLY TODAY!
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