We have an exciting opportunity for an experienced Fixed Term - Part Time Supervisor at our Sevenoaks Accessorize Store.
Responsibilities
* Be a true brand ambassador, supporting the store and team in driving overall performance by delivering an exceptional customer experience and demonstrating the Accessorize values.
* Generate profit through exceeding KPIs.
* Ensure the team is motivated and knowledgeable, supporting everyone to achieve excellence in their roles.
* Support the management team in maximizing commercial opportunities to drive sales within your store, implementing Visual Merchandising and Window Guidelines to a high standard.
* Promote and deliver piercing services with your team.
* Be flexible in your approach, supporting other stores and team members to achieve a common goal.
* Ensure an inclusive environment, promoting equality and kindness with your team.
Qualifications
* Customer-focused, reflecting the passion for our product and the drive to create an exceptional experience for the Accessorize customer.
* Demonstrate customer focus - ensuring delivery of excellence in customer service, understanding the importance of delivering tailored one‑on‑one service and driving this through your team, always putting the customer at the heart of all that you do.
* Confident to lead by example, inspiring your team to make Accessorize a great place for all who work and shop with us.
* Experience within a supervisor or key holding role, with a proven track record in delivering excellence in customer service, both personally and through your team.
* Someone who demonstrates passion, drive and resilience, with a can‑do approach.
* The ability to communicate openly and effectively.
* A solution‑driven individual, with the ability to make decisions to benefit the business, with a sense of ownership to take responsibility.
Benefits
* Competitive salary and exciting bonus scheme.
* Staff uniform allowance – enabling you to have fun wearing our accessories.
* Generous staff discount across all our brands – Accessorize, Monsoon, Monsoon Children'swear and Monsoon Home.
* An additional day's holiday to celebrate your birthday.
We want to attract a broad range of talented people. We are an equal opportunity employer. We welcome applications from individuals regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will also consider flexible working requests for all roles unless operational requirements prevent otherwise.
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