Key Responsibilities:
1. Guide Our Colleagues: Collaborate with the store management team to ensure your team is well-trained, informed, and capable of delivering high store standards expected by customers.
2. Prioritise Customer Satisfaction: Work closely with management colleagues to identify customer service needs, communicate these priorities to the team, and ensure all members contribute to outstanding service and a safe, welcoming store environment.
3. Drive Store Success: Support the execution of daily performance goals and play a key role in achieving targets and maintaining store presentation.
4. Experience: Supervising others in a fast-moving retail or hospitality environment.
5. Competencies: Prioritise and organise work, customer focus, effective communication, and directing and supervising work.
About Us:
Welcome to Home Bargains, where exciting opportunities await in retail management. As a rapidly growing company, we offer opportunities for passionate individuals to lead teams and be part of our thriving retail community. As a Store Team Leader, you will provide an exceptional retail experience, support store operations, guide colleagues, and prioritize customer satisfaction.
TJ Morris Limited, trading as Home Bargains, is a family-run discount retailer with over 600 stores across the UK, serving more than 5 million customers weekly. We are expanding rapidly, planning to reach 1,000 stores, opening nearly one each weekend. Our management structure provides clear career progression and personal development opportunities.
Package & Benefits:
* £30,887 FTE
* 44 hours per week
* 28 days annual leave (plus bank holidays), increasing to 33 days after 5 years
* Contributable pension scheme
* 10% store discount
* Death in Service Benefit
* Long service recognition
* Training programmes (face-to-face and online)
* MyHB benefits platform, including discounts, Employee Assistance Programme, and health cash plans
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