Job reference REQ00000018479 Date posted 12/06/2025 Application closing date 30/06/2025 Location MILLOM Salary £25,183 Package Blank Contractual hours 37 Basis Full time Attachments Blank
Job description
Job Title: Library & Customer Assistant
Location: Millom Library
Salary: £25,183
Hours: 37
Contract: Temporary (9 months)
About this opportunity
* To deliver high quality frontline library services by being the first point of contact for customers’ literacy, reading, information and learning needs.
* Make a positive impact on people’s lives by understanding and interpreting their needs and ensuring that they are signposted to trusted sources of information and appropriate support in the community.
* Assist customers to access council services online and support customers to build their digital skills and confidence.
* Provide excellent customer service to all members of the local community.
* Engage with customers, promote stock, support a range of activities, making day-to-day decisions to provide an attractive and efficient service.
Who we’re looking for
We’re looking for individuals who embody our organisation's core values: ambitious, collaborative, compassionate, empowering, and innovative. We believe in the power of these values to drive positive change, deliver excellent public services and shape a better future for our communities.
We’re also about potential over perfection and we can help you grow in the role and thrive in your career.
Be sure to take a look at the post specification (below) for the essential criteria for this role.
Contact
For more information about the role or to arrange an informal chat prior to your application, please contact Jane McFie by email at Jane.McFie@cumberland.gov.uk
Guaranteed Interviews
We offer a guaranteed interview to the following applicantsas long as your application can demonstrate you meet the essential criteria for the role.
* Those who consider themselves disabled as defined by the Equality Act 2010
* Those in care or who have left care and are aged 24 and under
* Armed forces veterans whose last long term substantive employer was the armed forces
If you meet one or more of the criteria above, and wish to be considered for this scheme, select 'yes' to the appropriate question during your application. Find out more .
Diversity, Inclusion & Adjustments
We’re dedicated to enhancing the diversity of our workforce and we encourage applications from individuals of all backgrounds. That’s why we’re a proud Disability Confident Employer and also an Age Friendly Employer – to provide opportunities for everyone to thrive.
If you need any reasonable adjustments to participate in the recruitment process, please let either the hiring manager or our Resourcing Team know by emailingResourcing@Cumberland.gov.uk. While adjustments aren’t always guaranteed, we’ll always listen and we’ll try our best to accommodate your needs.
Easily apply by submitting your CV and answering a few short questions.
Application and Interview information
* Closing date: 30/06/2025
* Interview date:TBC
Please note this role may close early subject to demand. If you’re interested in applying, you should apply well before the advised closing date. We cannot accept applications once the role has closed.
Please read the supporting information:
* Post Specification
Please also refer to our Careers site to find out more:
* Our Staff Benefits
* Candidate Support
* About Cumberland Council
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