About Us:
At Royvon Dog Training & Hotels, we pride ourselves on offering top-quality care for dogs in boarding, daycare, and training. We are passionate about ensuring our guests are happy, healthy, and well-cared for, and we're looking for a dedicated Dog Care Assistant to join our enthusiastic team
About the Role:
As a Dog Care Assistant, you'll be at the heart of our operations, responsible for supervising, managing, and caring for the dogs in our facility. Your role will ensure that all guests enjoy a safe, clean, and enriching environment while providing an exceptional experience for both the dogs and their owners.
Key Responsibilities:
Dog Care & Accommodation
* Maintain clean, comfortable accommodations with fresh bedding, water, and appropriate safety standards.
* Conduct regular health checks and immediately report any concerns about behavior or appearance to the Dog Care Team Leader.
* Feed dogs according to owner instructions, including administering medications and treats as required.
* Groom or bathe dogs before departure to ensure they leave looking and smelling their best.
* Weigh dogs on arrival, weekly, and at departure, recording data in our system and flagging abnormalities.
Activities & Playgroup Supervision
* Facilitate safe, fun playgroups using approved toys and tools while observing and interacting with all dogs.
* Monitor behavior and manage stress levels, ensuring a safe environment for all.
* Follow protocols for dog introductions and consult trainers when introducing new dogs to groups.
* Record and communicate observations, incidents, or concerns effectively to ensure continuity of care.
Customer Service & Communication
* Greet all visitors with a warm, professional demeanor, making them feel welcome and valued.
* Provide owners with daily updates on their dog's activities and encourage reviews to share their positive experiences.
* Ensure guest belongings are clean and organized for their departure day.
Team Collaboration
* Work closely with the Dog Care Team Leader to ensure smooth operations and address any challenges.
* Update team members during handovers with all relevant information about the dogs in your care.
* Actively contribute to a positive and supportive team environment.
What We're Looking For:
* A genuine love and enthusiasm for dogs
* Attention to detail and a proactive attitude.
* Strong communication skills and the ability to provide excellent customer service.
* Ability to follow instructions and work effectively as part of a team.
* Previous experience working with dogs is a plus but not required – we're happy to provide training for the right candidate.
Why Join Royvon Dog Training & Hotels?
* Work in a fun, rewarding environment surrounded by dogs every day
* Become part of a passionate and supportive team.
* Opportunity to develop your skills and grow within the company.
Job Type: Part-time
Pay: £10.00-£12.21 per hour
Benefits:
* Employee discount
Application question(s):
* Where do you live and how would you travel to work?
* Describe a time when you went above and beyond to provide excellent care or service (with animals or people).
* If you could describe your personality in three words, what would they be?
* Describe your previous experience working with dogs in a professional capacity (e.g., boarding, daycare, grooming, training)?
Experience:
* Animal care: 1 year (required)
Work Location: In person