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Ticketing assistant

London
FKP Scorpio Entertainment Ltd
Assistant
Posted: 28 June
Offer description

Company: FKP Scorpio Entertainment Limited

Location: Holborn, London WC1 (Required to work 3 days in the office)

Department: Ticketing

Reports To: Head of Ticketing

Duration: Full Time (40 hours per week)

Salary: Competitive

Start: ASAP

About FKP Scorpio Entertainment

FKP Scorpio Entertainment Ltd (FKPE) is the exhibition and special projects division of international promoter FKP Scorpio GmbH. With 10 offices throughout Europe, the group regularly sells over 4.5 million tickets each year, including promoting artists such as Ed Sheeran, Foo Fighters, and The Rolling Stones. The UK FKPE office has recently promoted the very successful Jurassic World: The Exhibition, Disney100: The Exhibition, and Formula 1® The Exhibition, winning two Access All Areas awards in 2022 and 2024 for Best Visitor Experience. In 2025, FKPE are promoting Tutankhamun: The Immersive Exhibition, Minecraft Experience: Villager Rescue and The Legend of the Titanic.

Job Summary

We are looking for a motivated, enthusiastic, and proactive Ticketing Assistant to join our dynamic team. You will be assisting the Head of Ticketing in managing and maintaining events across UK & Europe.

Who we are looking for

• Some ticketing experience preferred

• Excellent numeracy skills and advanced Excel proficiency

• Ability to meet deadlines and manage workload during peak seasons

• Strong communication skills, both verbal and written

• Attention to detail

• Problem-solving skills combining analytical thinking and creativity

• Adaptability and willingness to learn new skills

• Proficiency in Microsoft Office Suite (Word, Outlook)

Attitude

Attributes for success include being dynamic, self-motivated, well-organised, and a team player.

Key Responsibilities

• Set up of exhibitions & special projects managing the events prior to on sale through to closed gates.

• Liaise with promoters and ticketing companies to ensure correct setup.

• Inventory Management.

• Work with all relevant departments to ensure the configuration of all events maximising opportunities for sales in required formats.

• Assist with onsite ticketing setup.

• Manage internal guestlists and invitations to our experiences.

• Maintain all ticketing folders (via Outlook and Cloud) to ensure all required information is easily accessible.

• Daily reporting of sales figures to promoters as required.

• Weekly reporting of sales to the company and producers of each project.

• Work with other team members to assist as required to ensure smooth running of the department.

We promote diversity and inclusion, encouraging applicants from all backgrounds. We support work-life balance and personal development, valuing talent regardless of gender, race, sexual orientation, religion, age, disability, or caring responsibilities.

How to Apply: Please submit your CV and a brief cover letter to recruitment@fkpscorpio.co.uk with the subject line “Ticketing Assistant Application .” The deadline to apply is Friday 11 th July 2025. Applications may close early.

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