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Itil service delivery lead - governance & stakeholders

Warminster
Defence
Service
Posted: 27 May
Offer description

Defence is hiring a Facilitation and Administration Service Lead based in Warminster, Wiltshire, South West, UK.

This is a Full time opportunity.

We're seeking an experienced Service Lead to manage and optimise end-to-end facilitation and administrative support services across a large, complex, multi-stakeholder programme within a highly regulated environment.


Key Responsibilities

* Lead ITIL-aligned service delivery, driving performance against SLAs/KPIs
* Own governance frameworks, reporting cycles, and senior stakeholder engagement
* Manage and ma...

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