Pay Details
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Work Location
London, United Kingdom
Hours
35 hours
Line Of Business
TD Securities
Job Description
This is a 18 month FTC. Whilst in this high‑profile Trade Management role, the primary function is identifying and rectifying booking errors. The Operations Analyst will be expected to coordinate with a variety of Operations, Sales, Trading, Technology, and Compliance teams within the firm for resolution of any issues. It’s imperative that the successful candidate excels in a fast‑paced, team‑oriented environment. In time, the candidate will be expected to cross‑train on various roles within the Fixed Income team, including CTM & confirmations, as well as any ad hoc tasks required.
Position Overview
* Identify and correct booking or feed errors as they occur, recognising the themes and addressing their root causes.
* Ensure trades in back office correctly reflect front office systems, fixing trade or position discrepancies in a timely manner.
* Complete daily Front Office v Back Office (FOBO) reconciliations.
* Promptly deal with customer inquiries via phone and email and deliver a world‑class customer experience.
* Build strong relationships with clients, Operations teams and sales/trading, becoming a trusted partner.
* Assist to cover the Fixed Income Trade Management team across all functions, including TM role and Confirmations.
* Participate in projects impacting Fixed Income, including new product implementation, new platforms or new regulations where required.
* Identify where processes can be streamlined and automation implemented.
* Maintain documentation and procedures and keep them updated.
* Perform sundry duties as requested by management.
* Opportunity to train and coach other team members.
Qualifications / Skills / Experience
* Experience in a trade exception management role or Operations function.
* Ability to maintain high standards in a fast‑paced and busy environment.
* Impeccable analytical skills, recognising why an issue has occurred and isolating the root cause.
* Excellent communication and interpersonal skills.
* Excellent organisational and time‑management skills.
* Technical ability preferred, ability to automate/streamline processes.
Our Total Rewards Package
Our Total Rewards package includes a base salary and several other key plans such as health and well‑being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.
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