JOB TITLE: Part-Time Customer Care Coordinator
LOCATION: Bridgwater
SALARY: Up to £14.00 per hour (DOE)
HOURS: 20-25 hours per week, ideally worked across 4-5 days
BENEFITS:
1. Pension contributions
2. Private medical cover
3. Free onsite parking
4. Friendly, supportive office environment
5. Flexible hours available to suit the right candidate
THE ROLE: We are seeking a proactive and organised Customer Care Coordinator to join a well-established, successful and growing business within the construction industry. You will be responsible for providing a high standard of customer service, ensuring prompt responses to queries and fantastic communication between parties at all times. This role is ideal for someone who enjoys working in a friendly, relaxed team environment and is passionate about delivering excellent customer service. This role is starting immediately; therefore you must be on a short notice period or available immediately to be considered for the role.
MAIN RESPONSIBILITIES:
6. Organise and manage staff schedules
7. Liaise with clients to arrange works, prepare quotes, and raise invoices
8. Communicate directly with homeowners to gather information and schedule visits
9. Coordinate inspections and gather technical details with internal staff
10. Maintain and update the job tracker to ensure smooth job progression
11. Support the efficient delivery of customer care works and maintain strong client relationships
KEY SKILLS:
12. Previous experience in customer care, service coordination, or construction administration (preferred but not essential)
13. Strong organisational skills and ability to manage multiple tasks
14. Confident communicator
15. Proficient in Microsoft Office, especially Excel
16. Self-motivated, reliable, and able to work independently and as part of a team
NEXT STEPS:
Please apply online or send your CV to. Alternatively, you can call Nicole on .
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