Position
VodafoneThree International Roaming Specialist
Location: Newbury – Hybrid (2‑3 days in office)
Working Hours: Full time, 37.5 hours per week – Mon – Fri
Responsibilities
- Test and launch new VoLTE, 5G and core services, including Commercial Launch, thereby expanding VodafoneThree's global service footprint
- Update International Roaming Agreements ensuring technology neutrality and compilation of VoLTE Annex (C14)
- Manage roaming operational incidents and their resolution for VodafoneThree, MVNO and inbound roaming customers in collaboration with vendors and technical teams where appropriate
- Provide input and support for projects that touch roaming ensuring no disruption to service and quality
- Update the Advice of Charge messages for VodafoneThree and MVNO customers as required
- Modify customers to the preferred roaming partners based on volume / financial/ commercial commitment
Qualifications
- Experienced International Roaming Specialist or with relevant experience in Operations or Network Engineering roles
- Strong operational understanding of core network technologies including SS7, IP, CAMEL, IMS, VoLTE, 5G, TADIG and related systems
- Ability to interpret and analyse network performance KPIs and service metrics
- Delivery-focused, with credibility and confidence to engage and influence stakeholders
- Excellent attention to detail, strong multitasking capability, and effective communication skills
- Comfortable working and developing relationships with a variety of teams and stakeholders within VodafoneThree
Benefits
Competitive salary, bonuses, up to 28 days off plus bank holidays, paid time for charity work, pension plan, learning tools, and parental leave policies.
Inclusion
We believe everyone should have the opportunity to interview for a role that matches their skills. Our recruitment team can help you understand how your experience fits.
Recruiter Contact
Recruiter: Kirsty Fagan
Email: kirsty.fagan@three.co.uk
Background Check
All offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks.
