WHAT YOU'L L BE DOING :
* As our depot service engineer you will maintain, repair, and inspect telehandlers, forklifts etc
* Carrying out work in our yard on new and used machinery
* Repair and Diagnose customers machines in our depot
* Providing Loler/Puwer inspections certifications
* Liaise with the service dept to estimate and advise on equipment repair costs and repair timescales
* To provide technical support to our customers
* Complying with company guidelines on Health and Safety at work
* Any other duties that may be reasonably requested by your manager
* To be flexible if required to go out and support our customers
WHAT WE'RE LOOKING FOR :
Key Skills & Competencies
* Excellent communication and negotiation skills
* The ability to make decisions without recourse to others
* Problem solving skills, including priority setting
* The ability to work as a team member, whilst maintaining independence
* The ability to promote and maintain healthy working relationships
* Business, commercial, financial & customer focus
* Good telephone manners and customer service skills.
* High level of understanding of mechanics and associated terminology
* Reliable, honest and trustworthy
* Flexible & Resilient
* Strong sense of ownership and enthusiastic work ethic
* The ability to manage the workshop engineers and Apprentice, also to manage the outside engineers if in our yard with relevant work.
Education / Professional Qualifications required for the position:
* You will be competent in electrical/hydraulic systems
* You will be experienced in fault finding / diagnostics (using a Laptop)
* NVQ level two or above
* Have an up to date CSCS card
* Knowledge of Google Sheets and Docs or Microsoft equivalent
* Hold a full clean driving licence
JOB'S CONDITIONS
Permanent job to be recruited now
Reporting to: Service Manager
Brixworth, Northampton