Site Name: UK – London – New Oxford Street
Posted Date: Apr 13 2026
Director, Global Patient Engagement
Locations – GSK HQ UK, New Oxford Street
Reports to: Senior Director, Global Patient Engagement Lead
Role Overview
The Director, Global Patient Engagement is a director level leadership role within the Patient Focused Development (PFD) team at GSK. Your primary responsibility will be to develop and manage the global patient advocacy and engagement strategy for a specific asset, ensuring that patient insights, lived experience and priorities are embedded in clinical development, regulatory decision‑making, health technology assessment, launch planning and patient care.
The role ensures systematic integration of patient insights into clinical development decision making, clinical trial design and execution, global medical and product strategy, and in‑market activities. It involves partnering with Global Clinical Development to inform trial protocols, study design and patient‑facing materials, and collaborating with Global Medical Affairs, Global Product Strategy and other stakeholders to translate insights into patient‑centered strategies and launch planning.
Key accountabilities include establishing and sustaining long‑term relationships with patient organizations, advocates and leaders, and representing GSK in external patient advocacy forums and disease‑area meetings.
This role will provide you the opportunity to lead key activities to progress your career. Some responsibilities include:
* Lead and embed the global patient engagement and advocacy strategy across the full asset lifecycle, ensuring alignment with Clinical Development, Global Medical Affairs (GMA) and Global Product Strategy (GPS).
* Ensure patient insights, lived experience and priorities are systematically integrated into clinical development decision‑making, including clinical trial protocols, study design and patient relevant aspects of study execution.
* Partner closely with Global Clinical Development teams to incorporate patient input into clinical trial design, conduct considerations and patient‑facing materials, reducing burden and improving trial experience.
* Translate patient insights into actionable input for R&D, GMA and GPS, informing launch planning, evidence generation, education initiatives, scientific communications and in‑market optimization.
* Serve as the global subject‑matter expert on patient experience and engagement, facilitating meaningful patient input across a matrixed organization spanning R&D, Medical and Commercial functions.
* Develop, sustain and lead strategic relationships with patient organizations, advocates and patient leaders, acting as a trusted, ethical and compliant external representative of GSK.
* Design and oversee patient insight gathering and engagement activities, including participation in patient advocacy forums, disease‑area meetings and sponsored initiatives, to continuously inform strategy and improve outcomes.
* Support lifecycle optimization and innovation efforts, ensuring patient perspectives inform asset expansion, innovation opportunities and long‑term value delivery.
* Identify, manage and proactively mitigate patient engagement risks, ensuring adherence to HIPAA, patient privacy requirements, regulatory expectations and compliance standards.
* Manage patient engagement budgets and champion digital and AI‑enabled innovation, partnering with the Patient Future programme to increase efficiency and amplify the impact of patient insights.
Basic Qualifications & Skills
* Bachelor’s degree in healthcare, life sciences, patient experience or communications.
* Proven experience leading or co‑leading patient engagement initiatives with documented impact across at least two phases of the medicine lifecycle (development, launch, and/or in‑market).
* Experience in patient engagement activities in pharmaceutical, biotech, healthcare, advocacy or research settings.
* Strong communication, relationship‑building and influencing skills across diverse stakeholders and the patient community.
* Experience translating patient insights into actionable strategies across development, launch and in‑market phases.
* Solid understanding of the drug development lifecycle and/or Medical Affairs environment.
* Ability to work effectively in a business‑focused manner while engaging collaboratively and compassionately with patients and patient representatives.
Preferred Qualifications & Skills
* Doctorate (PharmD, PhD, MD) or equivalent job experience that provides this background.
* Familiarity with digital and emerging (including AI‑enabled) approaches to patient engagement and insights.
* Ability to think strategically and operate effectively in complex, matrixed organizations.
* Ability to pivot to new areas of focus, quickly assimilate information and identify critical questions that drive decision‑making and planning.
Closing Date for Applications: 23rd April 2026 (EOD)
Equal Opportunity Employer
GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, pregnancy, gender identity, sexual orientation, parental status, national origin, age, disability, genetic information, military service or any basis prohibited under law.
Our culture supports flexible, agile working. If flexibility is important to you, we encourage you to explore opportunities with our hiring team.
For adjustments to the application process, please contact UKRecruitment.Adjustments@gsk.com.
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