Night Crew Leader (Night Manager) - Moxy Bristol This position is based on a full time contract. Gross salary: £32314 per year
Adaptable problem solver who takes initiative to ensure guests have a great experience & can manage a team in a fast-paced service role, all while bringing the Moxy brand to life creating a fun and relaxed environment that makes guests feel at home.
Main Tasks and responsibilities Running the night audit and balancing the days business
Prepare the hotel for the following day
Managing the night to night operation of the hotel
Customer service, guest relations and creating positive guest experiences
Building a team that delivers excellent service the Moxy way
Managing Food & Beverage outlets the Moxy way
Manage hotel room inventory and checking guests in/out the Moxy way
Follow all food safety, licensing and health & safety policies to work safely
Promote & support the Moxy brand and the Marriott Bonvoy loyalty program
Were looking for someone with Moxie, which is all of these things: Have high energy and a fearless do-it-yourself attitude
Good with people and enjoy chatting with guests
Skilled multi tasker who can balance hard work with great service
Know being relaxed isn't the same as being lazy
Clear communicator fluent in English (and other languages a plus!)
Useful Experience Must have Experience within the service industry
Must have experience of team management
Must have experience of a property management system such as Opera
Knowledge of POS systems such as Micros
Knowledge of Food Safety & Licensing laws
Personal experience of travel & travel industry
BENEFITS FOR YOU! Health Cash Plan
Discounted room rates for you, as well as your Friends and Family, at Marriott hotels worldwide
Discount on Food & Beverages at Marriott hotels worldwide
Enhanced Maternity/Paternity/Adoption pay
Pension scheme
Twenty eight holidays (annually increasing to max thirty three holidays)
*a personality assessment can be part of the recruitment process*
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