Overview
Project Coordinator – Crawley, West Sussex – £35,000 - £40,000 – Fixed Term Contract - Maternity Cover - Monday to Friday - 07:30 - 16:30 – Start from September
Responsibilities
* Provide seamless admin support and office back-up for the Account Manager.
* Ensure outstanding customer experiences through clear, timely communication.
* Manage sales orders, raise quotes, and provide accurate project administration.
* Deliver detailed product and technical advice (full training provided).
* Liaise with internal teams to keep clients informed every step of the way.
* Resolve technical and product queries swiftly and effectively.
* Schedule activities accurately, updating customer data in the CRM.
* Handle small but crucial schedule revisions at final project stages.
Qualifications
* A natural communicator who thrives in a fast-paced environment.
* Able to absorb and apply complex technical/product knowledge.
* Excellent at prioritising and managing multiple tasks at once.
* Confident, credible, and collaborative with colleagues and clients alike.
* Process-driven, always striving for excellence and continuous improvement.
* A brand ambassador who represents the business with pride.
* Proven experience managing projects from inception to completion.
* Strong planning, resource management, and project scheduling skills.
* Experience working with Architects, Designers, Contractors, or Site Managers.
* CRM/ERP proficiency and solid MS Office skills.
* A clear understanding of the sales cycle and pipeline.
* The ability to deliver high-quality reporting and updates to senior stakeholders.
Benefits
* This role offers the chance to play a pivotal part in creating exceptional customer and project experiences.
* Grow your skills, with full product training and the opportunity to make a visible impact in every project you touch.
* Complimentary drinks and snacks available in the office.
* Supportive and welcoming work environment with free on-site parking.
* Attractive, competitive salary package.
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