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Band 3 healthcare support workers

Uxbridge
Permanent
NHS
Support worker
€15,080 - €23,570 a year
Posted: 16 December
Offer description

Job Summary

We have a dynamic team who are looking to recruit new members to join us, caring for the Frail Elderly from 65 and above. We are a well established multidisciplinary team with lots of learning to give. You will be working with our team in our 18 bedded inpatient Unit, Frailty Assessment Unit (FAU), and Rapid Access Clinic (RACE), our unit is a short stay of 72 hours.

Your shifts will include days and nights, hands on care for our patients, maintaining a safe environment, ensuring adequate oral intake, communication with all members of the team.


Main Duties of the Job

Personal care, monitoring vital signs, Blood Glucose monitoring, ECGs, taking bloods, feeding, and assisting with feeding, mobilising patients assisting the therapists to mobilise patients, managing catheters, documentation, care of the dying.

You need to be good communicators, team players, compassionate, caring, supportive of the registered nurse, to cover Rapid access clinic when the clinic HCA is on leave.


Main Responsibilities


Clinical

* 1. To assist the registered nurse / professional in the delivery of patient care
* 2. To communicate with patients, in such a way, that respects and takes into account the patients level of understanding.
* 3. To assist with the preparation and delivery of meals and beverages, assisting patients as requested.
* 4. Adhere to strict compliance with Trust Infection Control policies and procedures.
* 5. To participate in the admission process of patients as directed by the registered nurse.
* 6. To assist the registered nurse / professional in the delivery of patient care pre, peri and post procedures, as required.
* 7. To communicate effectively with patients / carers to ensure patients are kept well informed of any changes or delays to appointments / investigations.
* 8. To be responsible for undertaking and recording blood pressure, pulse, temperature, respiration, urine analysis, weight, height, reporting any abnormalities to the nurse / professional in charge.
* 9. To help patients within the parameters of their level of mobility, using equipment as required, ensuring risks are minimised.
* 10. Help patients to look after themselves and maintain their personal hygiene whilst ensuring their privacy and dignity is maintained. To wash and bathe the patient, in bed or in the bathroom. To care for patients mouths, hair nails and pressure areas. To help patients dress and undress.
* 11. To help patients to be as comfortable as possible during their stay and to ensure that they are able to rest, providing a safe, controlled environment.
* 12. To assist and enable patients to access clean and safe toilet facilities. To care for incontinent patients, following the plan of care. Maintain necessary documentation in relation to fluid balance.
* 13. Keep patients bed space tidy, cleaning the bed and locker and any other furniture, as necessary.
* 14. To assist and help the trained nurse in supporting patients and carers during their visit, as appropriate. To provide on-going support to patients and significant others.
* 15. To help patients pack and unpack clothing on admission, transfer or discharge. To ensure that property is documented and stored as per Trust policy.
* 16. Assist the trained staff with the performance of last offices of care.


Non-Clinical

* 1. To escort patients to other departments and ensure post holder is sufficiently informed to respond to questions from other departments on the condition of the patient.
* 2. To find relevant reports e.g. pathology results on the computer and pass these to the appropriate professional. To file appropriate notes and reports and send information to others i.e. other departments.
* 3. To monitor and top up medical stock, linen supplies.
* 4. Identify aggressive / abusive behaviour and obtain help from senior members of staff.
* 5. To act as a chaperone as requested.
* 6. To enable patients / carers to find out about services available and support them when using these services, by liaising with the registered nurse and other members of the multidisciplinary team.
* 7. To encourage communication and assist patient / carer when required by discussing their plan of care with them and following instructions from specific specialists i.e. Speech and Language Therapists.
* 8. To act in accordance with the Data Protection Act, Caldicott and Freedom of Information Act.
* 9. To adhere to ALL trust policies and guidelines and ensure that own practice in relation to Infection Control is exemplary.
* 10. To be fully conversant with the Trust Policy on Child Protection issues and to report any observation / concern to the nurse leading the shift.


Job Details

Band: 3

Salary: £15.08 to £23.57 an hour. All of the above rates attract 12.07% WTD.

Pay scheme: Agenda for change

Contract: Bank

Working pattern: Part-time, Flexible working

Date posted: 12 December 2025

Reference number: 394-Bank-HCA-165-Q


Location

The Hillingdon Hospital NHS Foundation Trust

Pield Heath Rd

Uxbridge Middlesex

UB8 3NN


Employer Details

Name: The Hillingdon Hospital NHS Foundation Trust

Address: The Hillingdon Hospital NHS Foundation Trust, Pield Heath Rd, Uxbridge Middlesex, UB8 3NN


Employer Website

https://www.thh.nhs.uk/index.php (Opens in a new tab)

#J-18808-Ljbffr

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