You don’t need a badge to make a difference. As part of our police staff team, your skills and perspective help us cut crime, build safer communities and support victims.
The main purpose of the role is to work as a member of the Specialist Technical Support Team and providing some local supervision of work colleagues as required, contributing to an efficient and effective Customer Service, ensuring a quality end to end ICT Service for West Mercia Police.
To provide a high level of technical support across West Mercia Police, both to internal customers and to external customers ensuring the department is offering the best level of service in terms of ICT services, specialist applications and equipment.
Microsoft 365 administration
PowerShell
Application support
MS SQL Server
Identity and Access Management
Python
* Specialist Technical Support Level 3 (Applications) is a hybrid (mix of home & office working) role
* This is a CV only process – please ensure your employment history is up to date
* Candidates must have been resident in the UK for the last 5 years to meet the vetting level required for the post
* The salary will include an additional 5% Market Supplement on the base annual salary which is reviewed annually 1st April (next review 1st April 2026)
The closing date for this post is 12 noon on Wednesday 11th March 2026
Why work for us?
* 28 days Annual leave (increasing to 33 after 5 years’ service) + bank holidays
* Health and wellbeing, occupational health services, staff networks and an Employee Assistance Programme.
* Police Mutual, affordable private healthcare and other savings.
* Discounts on Electric Vehicles and Cycle to work scheme.
* Register for a Blue light card – over 15,000 discounts from large national retailers.
To read more about the added benefits and rewards of working for West Mercia Police, please go to our website.
* We embrace diversity and welcome applications from everyone.
* We are also happy to talk flexible working where it is suitable for the role.
If you require any support to complete your application or you have any questions please contact the recruitment team on 01905 718444 (press option 1 then 5) or email BOC.staff.recruitment.team@westmercia.police.uk (internally please use myBop)
Internal applicants who need redeployment will be offered positions ahead of other candidates, subject to them passing a selection process
*Photo ID will be required at interview so please follow this link if you do not have a photo driving licence or passport (can be expired)
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