Overview
We are seeking a dedicated and compassionate experienced Care Coordinator to join our team. The Care Coordinator will play a crucial role in ensuring that clients receive the highest standard of care and support. This position involves working closely with clients, their families, and healthcare professionals to facilitate effective communication and coordination of services. The ideal candidate will possess strong organisational skills and have previous office experience.
Responsibilities
* Serve as the primary point of contact for clients and their families, addressing inquiries and concerns promptly.
* Coordinate care plans by liaising with healthcare providers, social workers, and other relevant parties.
* Maintain accurate records of client information, appointments, and care plans in compliance with confidentiality regulations.
* Schedule appointments and follow-ups for clients, ensuring they receive timely access to necessary services.
* Monitor client progress and adjust care plans as needed in collaboration with healthcare teams.
* Assist clients in navigating healthcare systems and accessing community resources.
* Provide administrative support including data entry, filing, and managing correspondence.
* Understanding the use of access planner and people planner to monitor both carers and clients.
Qualifications
* Previous office experience is essential, demonstrating strong organisational skills and attention to detail.
* Excellent communication skills, both verbal and written, with the ability to build rapport with clients and professionals alike.
* Empathy and a genuine desire to help others in a caring environment.
* Ability to work independently as well as part of a team.
* Proficiency in using office software applications (e.g., Microsoft Office Suite).
* Knowledge of healthcare systems or experience in a similar role is advantageous but not mandatory. We invite enthusiastic candidates who are passionate about making a difference in the lives of others to apply for this rewarding position.
Job Type: Full-time
Pay: £24,420.00-£25,000.00 per year
Work Location: In person