Set Schedule: Friday 6:00am–2:30pm, Saturday 6:00am–2:30pm, Sunday 2:00pm–10:30pm, Monday 2:00pm–10:30pm, Tuesday 2:00pm–10:30pm
Do you know, you have the power to change the course of someone’s life? Avivo employees do this every day, and we want you to join the team. At Avivo, our employees work with utter commitment to their clients, embracing the full person, believing in the dignity of all people.
Avivo's Ending Homelessness division provides pathways to housing for individuals experiencing homelessness. We work with county coordinated entry systems and tribal governments, as well as operating a unique street outreach teams to connect unsheltered individuals with shelter and housing. We assist individuals as they find and maintain housing, supporting them in scattered-site apartments in the community as well as site-based housing.
Your Role
As a Team Lead at Avivo Village, you’ll help create a safe, secure, and service-rich environment for unsheltered individuals seeking long-term housing. You’ll provide direct supervision and guidance to Resident Advocates, support day-to-day operations, and ensure high-quality services rooted in recovery and social justice principles. This is a critical leadership position within a 24/7 shelter program. You must be able to work the following schedule: Friday 6:00am–2:30pm, Saturday 6:00am–2:30pm, Sunday 2:00pm–10:30pm, Monday 2:00pm–10:30pm, Tuesday 2:00pm–10:30pm.
Key Responsibilities Include
1. Oversee daily operations and ensure safety and consistency during assigned shifts
2. Provide supervision, coaching, and support to Resident Advocates
3. Partner with the Program Manager to maintain and improve program services
4. Respond to urgent resident situations with professionalism and compassion
5. Model and promote trauma-informed, harm reduction, and culturally responsive practices
6. Track outcomes and ensure documentation standards are met using EHR
7. Promote Avivo’s equity goals by reducing disparities and advancing racial justice
8. Lead group supervision, performance coaching, and onboarding for team members
9. Collaborate with internal and external partners to enhance services
10. Ensure compliance with licensing, safety, and program procedures