Overview
IT Infrastructure and Change Engineer – Plymouth, Devon (Remote working with travel to client sites)
£30,000 to £32,500 per year | Excellent Pension (22.9% employer contribution) | 26 days Holiday + Bank Holidays | ongoing training opportunities
Responsibilities
* Maintain, upgrade, and support IT infrastructure including switches, access points, servers (if any), cabling and security.
* Ensure the site's connectivity, security including screening and systems are functioning optimally.
* Assist with local deployment of centrally managed solutions, including device imaging, software installations and updates.
* Responsible for scheduled back up operations.
* Proven IT support experience working on-site in a business environment.
* Experience with enterprise level cloud platforms and with Microsoft Intune and mobile device management (MDM) platforms.
* Network management (switches, routing, firewalls, Wi-Fi, servers) and strong knowledge of Unifi and Meraki Networks.
* Experience with virtualization (Hyper-V), networking (VLANs, WAN) and endpoint protection.
* Strong knowledge of Microsoft 365, Google Workspace and MIS platform.
* Maintaining AV infrastructure such as projectors, TVs, digital signage, casting devices.
* Assist with local deployment of centrally managed solutions, including device imaging, software installations and updates.
Qualifications and Skills
* At least 3 years' advanced experience in IT and basic security.
* Experience with managing enterprise level cloud platforms.
* Strong technical understanding across networking, security, and IT operations.
The Opportunity
My client, operating in the education sector, is currently looking for an IT Infrastructure and Change Engineer on a permanent basis.
The key purpose of this role is to work under the direction of the IT Services Manager and the Head of IT and Infrastructure to deliver an outstanding ICT provision across the business, to ensure service excellence that supports all IT users to achieve outstanding progress. To work collaboratively within the IT Support Team to support and enhance the IT network and develop effective solutions, using appropriate software and hardware, whilst supporting the strategic IT transformation and ongoing change programs.
Applications
Please contact John Noonan here at ISR to learn more about our client based in Devon and how they are improving the provision of IT services across the education sector with the IT services they provide and deliver.
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