We are looking for a highly engaging, people-focused individual with at least 2 years’ experience in a similar role. You will be a confident and motivating trainer who can connect with people at all levels, adapting your style to suit different learning needs and creating a positive, energising learning environment.
This is a field-based role, delivering training across venues, maintaining accurate records, and identifying ongoing development needs. You will play a key role in nurturing talent, supporting progression, and contributing to wider team objectives.
As an HR Generalist, you’ll support the Talent Acquisition Manager in delivering effective recruitment across our Edinburgh-based businesses. You’ll play a key role in ensuring a consistent, high-quality candidate experience throughout the hiring process. During peak trading periods, including the busy Christmas season, you’ll take a hands‑on approach to supporting recruitment and onboarding activity end-to-end. This will include everything from candidate attraction and selection through to onboarding and integration into the business.
Above all, you will champion excellence in the customer journey, embedding Glendola Leisure’s service standards through engaging training supported by strong product knowledge. Based in Edinburgh, you will support our local venues Frankensteins, Gordon Street Coffee Edinburgh, Le Monde and Angels Share, while working closely with the wider HR team to ensure a consistent approach to training and employee experience.
What We’re Looking For
* A genuine people person who can engage, inspire and motivate groups
* At least 2 years’ experience in a training or people development role
* Passion for hospitality and delivering great customer experiences
* Strong communication skills, both verbal and written
* Ability to coach and develop individuals at all levels
* Positive, resilient attitude with the ability to influence others
* Strong organisational skills, with the ability to prioritise and manage expectations
* Collaborative, proactive and self-driven approach
* Ability to build strong relationships across the business
* Understanding of confidentiality and GDPR requirements
* Knowledge of statutory training requirements
* IT confident – Microsoft Office, Teams, and creating engaging training content
o Experience with authoring tools is a bonus, not essential
We are proud to offer
* Some of the best Career Growth Opportunities in the industry.
* Flexible Shift Patterns – to fit around the other important things in life.
* A Competitive and Progressive salary (£32,000 - £35,000 per year, including tronc and dependant on experience)
* Private Medical Cover on completion of one year’s service.
* Stream – giving you direct access to your wages when you need them.
* Access to Professional Mental Health Resources and an Employee Assistance Programme on completion of one year’s service.
* 28 days paid Holiday per annum, inclusive of Bank Holidays.
* 25% Discount at all Glendola Leisure Venues.
* Annual Staff Events.
* Opportunities to innovate and contribute to the growth of your business.
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