Installation / Service Manager
Location: Milton Keynes
Salary: £43,000
Hours: Monday to Friday, 08:30 - 17:15
Type: Permanent, Full-Time
Working Pattern: Fully Onsite
ACS Staffing Solutions are delighted to be recruiting for an experienced Installation / Service Manager on behalf of our client based in Milton Keynes. This is an excellent opportunity for a hands-on operational manager with strong people management and project coordination experience to join a growing and fast-paced business.
The successful candidate will take full responsibility for the management of installation, service and maintenance operations, overseeing a small team alongside subcontractors across the UK. This role would suit an organiser and commercially aware individual who is comfortable balancing operational delivery, customer management and team leadership.
A full UK driving licence is essential for this position.
Key Responsibilities
* Develop strategies to support the growth of profitable service, maintenance and installation operations
* Work closely with the sales function to help drive service and maintenance contract opportunities
* Build and manage a UK-wide subcontractor network to support installations and service contracts
* Take full ownership of projects from receipt of order through to client sign-off
* Manage and support a team of engineers and subcontractors
* Lead and support onsite installation activities where required
* Conduct site surveys and assist with installation specifications
* Coordinate rollout programmes and oversee project delivery
* Liaise directly with customers, site contacts and internal stakeholders
* Attend pre-installation meetings for larger-scale projects
* Negotiate pricing with subcontractors and suppliers
* Ensure compliance with onsite health & safety requirements
* Produce monthly reporting relating to costs, delivery performance and operational metrics
* Develop and manage call-out procedures for service contracts
The Ideal Candidate
* Previous experience within a similar Installation, Service or Contracts Management role
* Strong people management experience, ideally managing both direct teams and subcontractors
* Hands-on approach with the ability to support installations when required
* Experience managing service and maintenance agreements
* Strong project management capability
* Confident communicator with excellent organisational skills
* Ability to work effectively within a fast-paced environment
* Commercial awareness with strong negotiation skills
* Experience liaising directly with customers and site contacts
* Knowledge of onsite health & safety regulations
* Ability to read and interpret site drawings
* Strong Microsoft Office and Excel skills
* Full UK driving licence essential
Desirable
* CITB certification
* Experience working within construction, infrastructure, engineering or airport environments
* Experience developing subcontractor networks across multiple regions
This is a fantastic opportunity for an ambitious and proactive manager looking to join a well-established organisation where they can make a genuine impact across operational delivery and customer satisfaction.
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