Overview
Ready to find the right role for you? Service Delivery Manager – Location: Wyre – Hours: Full Time - 40 hours per week – Salary: Competitive.
What we can offer you
* 25 days of annual leave
* Access to our people’s pension scheme
* Free physiotherapy service
* Discounts on groceries and well known retailers
* Resources to support your physical, mental and financial health
* 24 hour access to a virtual GP, 365 days a year, for you and family members in your household
* Ongoing training and development opportunities
With one of the largest growing fleets in the UK, our drivers are pivotal to delivering essential services. They work hard to serve their local communities and make a positive impact every day.
Whether you’re looking to overhaul the industry, or just do a good day’s work, we know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.
What you’ll be doing
* Ensure the wellbeing of employees (working hours, sickness, health)
* Carry out regular reviews and meetings with frontline teams
* Lead the team and maintain a visible presence for employees on site and on the rounds
* Champion inclusion in the workplace
* Develop and maintain employee engagement
* Sickness and absences management
* Implement people management processes and procedures in line with company policy
* Ensure training and competency checks are in place for all roles
* Carry out staff inductions in accordance with VMR
* Oversee day-to-day stock management, traffic management and management of all operational areas
* Delivery of a first-time collection culture and all contractual performance KPIs
* Lead our people and assets to deliver/exceed service expectations
* Develop on-day-to-day relationships with clients and residents
* Utilise data to improve operational performance including effective use of Bartec
* Ensure operations run in line with Veolia minimum requirements and support improvement plans
* Support fleet management and compliance
What we’re looking for
Essential
* Excellent communication skills
* Team work
* Ability to work well under pressure – fast but efficient
* Leadership skills – ability to lead and provide instructions to large workforces
* Previous management experience
Desirable
* IOSH managing safely
* Computer literate
* HGV Licence
What’s next?
Apply today, so we can make a difference for generations to come.
We’re proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This recognition reflects our commitment to our people and to a rewarding, purposeful career.
We’re dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt in to the Disability Confident scheme and meet the minimum criteria for our roles.
We’re committed to ensuring that all applicants and colleagues receive fair treatment without discrimination, aiming to create a diverse and inclusive workplace where everyone can thrive.
Job Posting End Date: 07-05-2026
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