About the role
Financial Crime Operations is at the forefront of Revolut’s efforts to keep customers and their money safe. Team members work directly with customers to resolve issues and flag potential concerns. Using cutting‑edge technology and sharp attention to detail, they help prevent financial crime and keep trust at the core of Revolut.
We’re looking for a Senior Fraud Risk Manager to partner directly with Product, Operations, Compliance, and Engineering teams to design, test, and optimise fraud prevention strategies.
What you’ll be doing
* Owning jurisdiction‑level fraud risk and acting as the primary point of contact for fraud escalations and governance in‑market
* Performing end‑to‑end fraud risk assessments for existing and new products and services
* Advising and partnering with Product, Operations, Compliance, and Engineering on fraud risk exposure, scalable control design, and oversight of outsourced operational components
* Supporting the development of tech‑enabled fraud prevention and detection solutions that can be deployed globally
* Reviewing fraud performance data to identify emerging typologies, attack patterns, and control gaps
* Driving root‑cause analysis and remediation of high‑loss scenarios or escalated fraud‑related complaints
* Balancing fraud loss reduction with positive customer outcomes and friction minimisation
* Delivering fraud MI, dashboards, and insights that support risk‑based prioritisation and decision‑making
* Conducting QA and scenario testing of fraud interventions to drive continuous improvement
* Preparing for future scale by shaping jurisdiction‑specific governance, performance metrics, and early leadership practices
What you’ll need
* 7+ years of experience in fraud risk within a 1LoD or product advisory function
* Expertise in fraud typologies, detection strategies, and key customer risk indicators across retail and business banking
* Demonstrated success driving measurable fraud loss reduction and control effectiveness improvements
* Familiarity with fraud analytics, detection models, rule design, or scenario tuning
* The ability to convert fraud risks into tech‑informed controls embedded into product experiences
* Solid partnership skills with a track record of influence across Product, Data, Operations, and Compliance teams
* Experience within a global bank or high‑growth fintech
* A proactive, analytical mindset and comfort making decisions with pace and imperfect information
* The ability to mentor others and build/manage a local fraud team as the market scales
We encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard‑working team.
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