We are looking for a highly organised Sales Administrator to join a small, dedicated team based onsite in Kidlington. The company are a global leading manufacturer of audio products. Providing first class response to customer and distributor enquiries and orders, working closing with the internal teams to ensure delivery on time. This role is pivotal within the business ensuring customer satisfaction throughout the process. The role is full time and permanent offering flexible start and finish times and a salary of between £26,000 and £28,000.
Key Accountabilities for the Sales Administrator:
Providing efficient processing of orders
Processing any returns accurately
Maintaining and updating customer database
Providing administration support to the sales, service and logistics teams
First line support for customer enquiries
Liaising with all internal teams on a daily basis
Providing first class customer service for customers throughout the process
Occasionally supporting shipping team with picking and packing
Key Skills Required for the Sales Administrator:
Experience of international trade and export
Knowledge or ERP/MRP systems
Confident communication skills
High levels of customer service over the phone and via email
A confident self-starter able to prioritise workload
Highly organised administration skills with meticulous attention to detail
Adaptable in a changing environment
Excellent computer skills
What's in it for You?
Salary of between £26,000 and £28,000
24 days holiday which increases by one every two years and capped at 29 days (can also buy and sell hols)
37.5 hours per week with flexible start/finish times
Training and development opportunities
Annual bonus
Company pension
Salary Extra Health perks scheme
Cycle to work scheme
Group income protection scheme
Group life insurance scheme
Employee discounts on products
Employee assistance programmes