Woodland Veterinary Centre, Midhurst, Midhurst, South East
We are looking for a Veterinary Receptionist to join our friendly and supportive teams here at Woodland Vet Centre / Midhurst Vets.
You will perform administrative and reception duties including;
* Booking, cancelling and changing appointments.
* Receiving cash/card payments.
* Deal with cash exchanges and end of day banking procedures.
* Attend reception team meetings as and when requested.
* Dispense medications/prescriptions.
* Keep client/patient records up to date.
* Check clinic emails and process appropriately.
* Ensure all daily paperwork completed (lab reports, consent forms, vaccination paperwork etc.).
* Client information and all counter sale products are well stocked and clean.
* Maintain stock levels on a daily basis (food or special orders for the surgery or clients).
* Keep puppy/new client packs made up and in stock
* Ensure change available in till for next working day.
* Deal with and organise incoming and outgoing post.
* Ensure all messages are recorded legibly and in full, including pet and client's name, address, contact number and problem, and passed on to the relevant person
* Fill out consent forms ready for next day surgeries.
About Us
We are situated in the beautiful South Downs, a stone’s throw away from the coast and London, giving the best of both worlds. We are an hour from both Heathrow and Gatwick Airport allowing for close transport links to Europe and beyond. Woodland Vet Centre have recently had our kennels refurbished, having a separate dog and cat ward allowing for improved patient welfare. Our sister practice at Midhurst Vets have a large preparation / kennel area, allowing constant supervision of all the patients.
Team and Culture
We would confidently say one of our unique selling points would be our team. If you are looking to join a warm and friendly team then we would love to hear from you. We have an amazing team of Vets, Nurses, VCA's and Receptionists, all working together to achieve an excellent standard of care. We have a nurturing culture, with a high emphasis for learning and development. We have several certificate holders who are always sharing their knowledge and discuss cases with the nursing team.
We encourage our team to pursue their passions in whatever form. We look after the residents of a local Cats Protection Adoption Centre, meaning there is not a week that goes by without a kitten cuddle.
We welcome all levels of any veterinary, animal and front of house experience.However, we do hope you will be kind, considerate, have a high energy, a positive can-do attitude, be happy to use your initiative and use time and resources effectively. You will have good interpersonal skills with a passion to cultivate a welcoming client facing environment. You will instinctively want to go that extra mile to provide the best care to your patients.
You will work 1825 hours per week, covering Reception on a Tuesday 8:30 am – 6 pm, Wednesday 8:30 am – 4:30 pm and every other Friday 9:30 am – 2:30 pm.
In addition to a competitive salary you will benefit from:
* 6.6 weeks annual leave
* Additional annual leave for your birthday which will be added to your holiday allowance
* Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
* Cycle to work scheme
* Initiatives focused on employee wellbeing
* Non-accidental injury support
* Learning and development opportunities via the IVC Evidensia Academy
* Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
* Discounted staff pet care
Woodland Veterinary Centre, Midhurst
Grange Road, Midhurst, Midhurst, GU29 9LT, United Kingdom
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