Lims SUpport Administrator
We are looking for a LabWare LIMS expert to take ownership of a business-critical system within a major UK regulated utility. This isn't just a support role; you will be the go-to authority for configuring, developing, and evolving a LIMS environment that ensures the safety and quality of essential services.
If you enjoy a mix of technical troubleshooting, bespoke LIMS programming, and long-term systems optimization, this is the perfect platform for your expertise.
The Role
* System Ownership: Configure and customise LabWare LIMS to meet complex laboratory workflows and strict compliance standards.
* Technical Support: Act as the 1st and 2nd line expert, diagnosing issues related to configurations, interfaces, and integrations.
* Continuous Improvement: Implement system enhancements and proactively recommend process optimizations to streamline lab workflows.
* Documentation & Compliance: Create SOPs and detailed manuals while supporting internal and external audits to ensure the system remains "audit-ready" at all times.
* Strategic Collaboration: Work alongside IT partners and project teams to drive LIMS-specific projects from inception to delivery.
Technical Requirements
* LabWare LIMS Mastery: Proven experience in configuration (Sample/Analysis management, Batch/Folder templates).
* Programming: Proficiency in LabWare LIMS Basic programming.
* Data: Strong skills in Relational Databases and MS SQL / Transact-SQL.
* Environment: Background in a regulated laboratory setting (Water industry experience is a significant advantage).
* Service Standards: Experience working within an enterprise Application Support team, ideally aligned with ITIL practices.
Preferred (Bonus) Skills
* LabWare Certification (Admin 1/2).
* Crystal Reports, XML, or HTML.
* LabWare Visual Workflow development.
* Instrument integration (LabStation / Parsing scripts).
* Experience with LabWare Schedulers or Storage Location Manager.
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