Job Description
Based near Belfast our client distributes a range of construction equipment and agricultural plant.
They are currently seeking a Service Coordinator to work closely with customers and the service department, who provide routine and reactive maintenance and servicing to their client base.
Responsibilities:
1. Maintaining effective communication keeping all relevant parties informed, always managing expectations and ensuring customer satisfaction.
2. Ensuring all invoices are processed in a timely manner.
3. Coordinating work in progress by ensuring repair jobs are completed in a timely manner.
4. Produce service contracts and quote customers for repairs.
5. Effectively problem solve and take ownership of issues to resolution.
Criteria:
6. Previous relevant experience in a service role working with automotive, plant /, agricultural or similar equipment
7. Excellent organisation and time management skills
8. Customer focussed
9. IT Literate
Salary is in the region of £28-30k depending on experience.