Regional Membership Director - Wales
Permanent
Home working with requirement for regular travel around the region
Full Time
Competitive salaries and excellent benefits including up to one day's paid leave each year to undertake volunteering opportunities
The Manufacturers' Organisation | Make UK
Want to be the driving force behind manufacturing in Wales?
Make UK is looking for a commercially sharp, well-connected individual to take the lead across Wales - growing our membership, strengthening relationships and raising our profile at the highest levels. This is a role for someone who thrives on being out in the market, building networks, spotting opportunities and making things happen.
Make UK is the voice of UK manufacturing. We’ve been supporting the sector since 1896, working with thousands of businesses across engineering and manufacturing to help them grow, develop their people and stay competitive.
The Role
This is a high-profile, outward-facing role where you’ll lead our activity across Wales. You’ll focus on growing membership, strengthening relationships and increasing the value we deliver to members and partners. It’s a mix of business development, account management and stakeholder engagement, ideal for someone who enjoys being out with industry, building networks and influencing at a senior level.
Business development & growth
* Bringing in new members across Wales
* Growing revenue from existing members through upselling and cross-selling services
* Identifying opportunities with non-members for training, consultancy and other services
* Building relationships with affiliate and commercial partners
* Supporting and mentoring wider business development colleagues in the region
Member engagement & retention
* Acting as the main point of contact for members in Wales
* Ensuring a strong onboarding experience for new members
* Proactively engaging members through visits and events
* Driving high retention and increasing member usage
* Managing at-risk accounts and resolving service issues
* Delivering engaging regional events, forums and networking opportunities
* Supporting a Regional Advisory Board to represent member voice
External engagement & influence
* Working closely with policy teams on Welsh Government engagement
* Ensuring member views shape national policy activity
* Communicating key policy updates and legislative changes to members
* Representing Make UK across the region with credibility and impact
Skills & Experience
* Significant experience across business development, account management or similar
* Strong understanding of manufacturing/engineering (or closely related sectors)
* Well-connected in Wales with an established professional network
* Commercially minded with strong negotiation skills
* Confident communicator, able to engage at senior level
* Experience building partnerships and working with stakeholders
* Leadership experience and the ability to support/mentor others
* Self-starter who’s comfortable working remotely and travelling regularly
Why join Make UK?
You’ll be joining a well-established organisation with real influence in UK manufacturing. This is a chance to shape our presence in Wales, build meaningful relationships and play a key role in supporting an industry that underpins the UK economy.
With over 125 years of experience, Make UK is a leading provider of essential business support and a champion for manufacturing industry in the UK. Make UK has the close ear of Government and is a trusted provider of essential services for world leading manufacturing companies across the country. Everything we do is designed to inspire British manufacturers to compete, innovate and grow.
Make UK staff enjoy a good benefits package and values a diverse workforce and welcomes applications from all sections of the community. Benefits to include, but not limited to: Free parking, meal service on site, no bank holiday/weekend work, flexible hours, health cover, matched pension contributions up to 8%, and life assurance.
We are committed to supporting the Armed Forces Community and we recognise the contribution that Service personnel, both regular and reservist, veterans and military families make to our organisation and have pledged to support this by signing up to the Armed Forces Covenant.
Our Values at Make UK: Inclusivity & Diversity, Integrity, Innovation, & Collaboration