Job Description:
Medical Director – Clinics
Location: Flexible / UK (hybrid with travel to clinics and offices)
Reporting to: Clinics Director, Health Services
Permanent role
Competitive salary & benefits package
Full Time – 37.5 hours
We make health happen!
Bupa is driven by a clear purpose: helping people live longer, healthier, happier lives and making a better world. We are seeking an experienced Medical Director to provide senior medical leadership across Clinics & Specialist Primary Care, ensuring the delivery of high-quality, value-for-money care across face-to-face and remote services. We are the largest primary care provider in the UK.
As a member of the Clinics Leadership Team, the Medical Director will play a critical role in shaping clinical strategy, balancing quality, patient experience, clinician experience, risk management and commercial performance. The role spans primary care, MSK, dermatology, mental health and allied health services and contributes directly to the strategic development and operational performance of the business.
How you’ll help us make health happen:
1. Lead and deliver the clinical strategy across Clinics & Specialist Primary Care, working closely with service line directors.
2. Ensure services are consistently rated ‘Good’ or above by the CQC and comply with Bupa clinical governance and risk standards.
3. Act as the clinical voice on the Clinics Leadership Team, contributing to strategic and operational decision-making.
4. Attract, develop and retain high-calibre clinical professionals across multiple specialties.
5. Ensure robust clinical governance, performance management and management of clinical outliers.
6. Work with Innovation and Product teams to develop new pathways and services that enhance patient outcomes.
7. Oversee the collection and use of clinical outcomes, PROMs and PREMs to evidence quality and value.
8. Support sales and marketing activity by articulating Bupa’s clinical excellence and expertise.
Leadership, governance and influence
The Medical Director will be a visible and influential leader across Bupa Health Services, building strong relationships with clinical, operational and commercial colleagues. You will work closely with Quality, Governance and Risk teams to ensure safe, effective and well-led services and act as a leading clinical voice within Bupa and the wider clinical community.
Key Skills/Qualifications needed for this role:
You will be a highly credible medical leader with the experience and judgement to operate at senior executive level. You will bring:
9. GMC registration with specialist accreditation.
10. Significant experience leading large, complex clinical teams in matrix environments.
11. Strong commercial judgement, balancing clinical excellence with business performance.
12. Deep understanding of clinical governance, risk management and regulatory frameworks (including CQC).
13. The ability to influence and engage senior stakeholders across clinical and non-clinical disciplines.
14. A track record of integrity, probity and patient-centered leadership.
Benefits
Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.
Joining Bupa in this role you will receive the following benefits and more:
15. 25 days holiday, increasing through length of service, with option to buy or sell
16. Bupa family health insurance as a benefit in kind
17. An enhanced pension plan and life insurance
18. Free health assessment for you and your spouse
19. Target bonus of 30% based on individual and company performance
20. Company car allowance
21. Onsite gyms or local discounts where no onsite gym available
22. Various other benefits and online discounts
Why Bupa?
We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.