Main duties of the job The main duties of the role are: Arrange appointments either via telephone/face to face assisting with acute patient queries through on-line system Support clinical team working in the practice Be the first point of contact for patients Dealing with patient enquiries both by telephone or face to face Providing patients/pharmacists repeat prescriptions Monitor duty appointments and push doctor Administration Dealing with patient tasks from Doctors in a pro-active manner Entering details onto the patient computer medical records Producing summary printouts and printed documentation as required by community staff, secondary care and the patient Generating repeat prescriptions Registering temporary and regular patients on to the computer system General Duties locking doors, security alarms where relevant. Complying with Data protection and smartcard security Ensure confidentiality at all times Infection control, ensuring reception is compliant Comply and familarise yourself with the practice's policies and procedures Carry out any reasonable request by doctors and managers