Job Summary
We're looking for friendly, enthusiastic, and reliable Cafe and Receptioist Assistant to join our team at our brand-new café, Caffi Eryri, within the busy Adventure Parc in Dolgarrog. This hands-on role involves serving food and drinks, supporting children's soft play and birthday parties, assisting with guest check-ins at Adrenaline Indoors reception, and ensuring an excellent guest experience in a clean and safe environment. Ideal for someone who enjoys working with families and thrives in a fun, fast-paced setting.
Key Responsibilities
Café Service
* Prepare and serve food and drinks, including barista-style coffee and grab-and-go items.
* Operate tills, handle payments, and assist customers with menu enquiries.
* Keep service areas clean, stocked, and compliant with food hygiene and safety standards.
* Follow all food handling, allergen, and cleaning procedures as trained.
Soft Play & Party Support
* Greet and check in guests using the soft play area.
* Assist with the setup, hosting, and clean-up of children's birthday parties.
* Help deliver party food and provide friendly, energetic support during activities.
* Ensure the play area is clean, safe, and well-supervised at all times.
Reception Support – Adrenaline Indoors
* Assist on reception as required, welcoming and checking in guests for activities.
* Provide clear information about sessions, timings, and safety requirements.
* Deliver a professional and friendly first impression to all visitors.
Customer Service
* Deliver excellent customer service with a positive and approachable attitude.
* Respond to customer questions, feedback, or complaints appropriately and promptly.
* Support the wider team during busy periods to maintain smooth operation of the café, reception, and play areas.
Requirements
* Friendly, enthusiastic, and confident interacting with children and families.
* Strong customer service skills with a team-player attitude.
* Good awareness of hygiene and cleanliness in food service environments.
* Willingness to undergo a DBS (Disclosure and Barring Service) check due to the child-facing nature of the role.
* Flexibility to work weekends, school holidays, and busy event days.
Desirable
* Previous experience in a café, hospitality, or customer-facing role.
* Food Hygiene Certificate (Level 1 or 2 preferred – training can be provided).
* First Aid or safeguarding training.
* Experience working with children (e.g., in play centres, schools, or activity venues).
* Barista or kitchen experience.
Join us and help create a welcoming, energetic environment for families to enjoy great food, safe play, exciting activities, and unforgettable parties
Job Types: Full-time, Part-time, Zero hours contract
Benefits:
* Company events
* Discounted or free food
* Employee discount
* Free parking
* On-site parking
Work Location: In person