Lead UX Designer – User-Centred Design & Digital Experience Bristol (Hybrid: 2 days remote per week) Permanent | Excellent salary & full benefits We’re partnering with a major UK organisation to recruit a Lead UX Designer to help evolve their user-centred design capability and ensure that every digital product is built around real customer needs. This is a business where UX isn’t just a department — it’s at the core of how products are imagined, tested and delivered. You’ll join an experienced and collaborative UX team, taking a lead role in driving design standards, influencing stakeholders, and mentoring the next generation of designers. The Role Lead and influence the adoption of User Centred Design (UCD) across multiple product teams. Drive continuous improvement of design methodologies, tools, and processes. Build trust-based relationships with senior stakeholders and advocate for customer-centric design. Facilitate ideation, prototyping, and user testing to co-create effective solutions. Present complex customer insights through journey maps, personas, flows and service blueprints. Champion accessibility standards, applying WCAG 2.2 to ensure inclusive design. Collaborate closely with Service Designers to understand full end-to-end journeys. Support delivery teams through to implementation and post-launch evaluation. Provide mentoring and guidance to develop and grow UX team capability. About You Passionate about mentoring, coaching and developing design talent. Excellent stakeholder management and communication skills. Strong influencing skills, able to embed UCD principles across the business. Proven experience as a Senior or Lead UX/Product Designer across web, mobile and multi-platform experiences. Comfortable using user research, data insights and usability testing to inform design decisions. Experienced in producing detailed designs, prototypes and accessible digital experiences. Strong working knowledge of WCAG 2.2 accessibility standards. Naturally collaborative, thrives in cross-functional agile teams. Enjoys driving continuous improvement and innovation in design practice. Why Apply? Competitive salary annual bonus 15% pension contribution (9% during probation) 28 days holiday buy/sell option Private Medical Insurance Electric/Hybrid car schemes, Cycle to Work, life assurance Full wellbeing and healthcare support Generous family leave policies Inclusive Employer Our client actively welcomes applications from all backgrounds and supports flexible working wherever possible.