We’re looking for an experienced and confident Housekeeping Supervisor to join our award-winning team at Dormy House Hotel & Spa — one of the Cotswolds’ most celebrated boutique luxury hotels.
With 39 beautifully designed bedrooms and suites, stunning public spaces and cosy corners throughout the hotel, Dormy House is all about creating warm, memorable experiences for our guests. As Housekeeping Supervisor, you’ll play a key role in maintaining the exceptional standards our guests expect, while supporting and motivating a dedicated housekeeping team.
This is a hands-on, visible role within the hotel, ideal for someone who enjoys leading by example, takes pride in immaculate presentation, and thrives in a fast-paced luxury environment.
🧺 What you’ll be doing:
* Supervising the cleaning and presentation of guest bedrooms and suites
* Overseeing public areas including bars, restaurants and lounges
* Supporting, guiding and motivating the housekeeping team day-to-day
* Leading by example with hands-on cleaning and presentation standards
* Allocating daily tasks and managing workloads efficiently
* Ensuring health & safety and hygiene standards are consistently met
* Working closely with other departments to deliver seamless guest experiences
✨ What we’re looking for:
* Experience working in high-end or luxury accommodation
* A confident, supportive leadership style with the ability to command respect
* A hands-on “all-rounder” who enjoys being operational
* Strong organisation skills and attention to detail
* Excellent awareness of health & safety standards
* A positive, professional and team-focused approach
* Full UK driving licence
💰 The details:
* £14.15 per hour (rising to £14.45 after 1 year)
* Approximately £29,432 per year
* Plus service charge (£2,000–£2,500 per year)
* Total package around £31,500 per year
* 40 hours per week
* 8 hours per day over 5 days (including weekends)
* Variable shifts between 8am and 6pm
* Meals on duty and uniform provided
🌿 Why you’ll love working here:
* 30 days holiday (rising to 35 after 5 years)
* Enhanced pension scheme
* Company sick pay and critical illness cover
* Birthday lunch on us 🎂
* Mental health first aiders, EAP & private counselling support
* High Street discounts & cashback card
* Estate discounts on dining, stays, wine, spa products and more
* £1,000 recognition award
* Up to £1,000 Refer a Friend bonus
* Premium pay for Christmas & New Year shifts
* Optional healthcare cash plan
* Free, in-person financial planning advice
* Fully funded apprenticeships
* Leadership coaching and development
* Paid volunteering opportunities
At Farncombe, we are proud to be a B-Corp certified company and members of the Hoteliers’ Charter, committed to a workplace built on respect, fairness, equality, diversity and opportunity — with wellbeing and development at the heart of what we do.
🚗 Due to our rural location, you’ll need your own transport (WR12 7LF).
If this sounds like your ideal next move, we’d love to hear from you.