Job Description
As a 7.5 Tonne Collection and Delivery driver for DPD, you'll play a crucial role in our operations and customer satisfaction. Your responsibilities will include:
1. Serving as the first point of contact for our customers, providing exceptional service during parcel collection and delivery
2. Ensuring timely and accurate collection and delivery of parcels according to scheduled routes
3. Assisting with loading and unloading parcels at the depot and customer locations
4. Managing a daily schedule of approximately 50-60 stops in your designated area
5. Utilising provided equipment, such as a sack barrow/hand truck, to safely handle heavier items
6. Maintaining accurate records of deliveries, collections, and any issues encountered during your shift
7. Adhering to all road safety regulations and company policies whilst operating the 7.5 tonne vehicle
8. Conducting daily vehicle inspections and reporting any maintenance issues promptly
9. Utilising handheld devices and company software to update delivery statuses and communicate with the depot
10. Resolving customer queries and concerns professionally and efficiently
11. Adapting to changing weather conditions and adjusting your delivery approach accordingly
12. Collaborating with depot staff and other drivers to ensure smooth operations and workload distribution
13. Maintaining a clean and presentable appearance, as you represent DPD to our customers
Your role is vital in providing a service that genuinely makes a difference to our customers, and we rely on your professionalism and dedication to uphold DPD's reputation for excellence in parcel delivery.
Qualifications
What we're looking for:
To be considered for the role you must have:
14. A valid 7.5T (C1) licence, DQC (Driver Qualification Card) and CPC accreditation
15. A clean driving record with no more than 3 penalty points
16. At least 1 years experience driving 7.5 tonne vehicles or similar
We are also looking for you to demonstrate that you:
17. Recognise the value of providing great customer service
18. Can work to deadlines, are flexible and always go above and beyond
19. Are friendly, approachable, positive, resourceful and professional
20. Are able to multi-task and problem solve
21. Have the ability to lift, load and carry heavy items up to 25kg
22. Possess excellent time management and organisational skills
23. Have a good knowledge of local road networks and traffic patterns
24. Can work well under pressure and maintain a calm demeanour in challenging situations
25. Are comfortable using handheld devices and basic computer software
26. Are physically fit and able to handle the demands of a physically active job
27. Have a strong commitment to health and safety practices
28. Demonstrating the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring, and Accountability in all aspects of your work.
Additional Information
About our benefits:
We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…
29. Holiday trading
30. Enhanced maternity and paternity package
31. Free life assurance of 4 x salary on joining the pension scheme
32. Unum Help@Hand - essential health and wellbeing services for you and eligible family members
33. Health Kiosks visiting every location
34. Vitality at Work
35. Free On Site Parking
36. Discounted shopping from ’s of retailers including up to 5% off supermarket shopping
37. Milestone Days off to celebrate with your family and friends
38. For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses