At Jacobs, we're challenging today to reinvent tomorrow by solving the world's most critical problems for thriving cities, resilient environments, mission-critical outcomes, operational advancement, scientific discovery and cutting-edge manufacturing, turning abstract ideas into realities that transform the world for good.
Your impact
We are looking for a creative and pro-active Communications Officer to join Jacobs and help our clients tell their stories; bringing projects, priorities and people to life, while also showing how Jacobs supports and develops their work.
This is a varied, hands-on role focused on creating engaging internal and external content, managing communication channels, and helping raise awareness of the projects and organisations we support.
You'll work closely with colleagues from our client organisations and across Jacobs, from major infrastructure programmes to significant consultations to high-profile community engagement projects, and the people delivering them.
Key Responsibilities
Content creation and storytelling
* Support the creation of visual and multimedia content such as short films, graphics and presentations
* Produce high-quality internal and external content including articles, newsletters, intranet posts, social media updates and project case studies
* Help translate technical information into clear, engaging and accessible messages and narratives
* Identify and develop positive, shareable stories - from key milestones and corporate updates through to the quirky, human moments that bring the work and the people behind it to life
Stakeholder engagement
* Build positive working relationships with project teams, clients and senior leaders
* Support communications planning to meet the needs of different audiences
* Help coordinate approvals and ensure messaging isaccurateandjoined-up
* Work collaboratively with colleagues across the wider Jacobs team
Channel management
* Help manage internal and external communication channels, including intranets, websites and social media platforms
* Plan, draft and schedule content across digital channels
* Monitor engagement and help improve how content performs
* Support the development of new and innovative ways to reach different audiences
Awareness and campaigns
* Support the planning and delivery of communication campaigns linked to key projects and business priorities
* Help raise awareness of Jacobs' work with clients,partnersand employees
* Encourage and support user-generated content from colleagues and project teams
General support
* Carry out other reasonable duties as required
Here's what you'll need
* Strong storytelling instincts and a passion for creating content that people actually want to read, watch or share
* Excellent writing skills, with the ability to shape raw information into clear, engaging copy
* A sharp editorial eye-confident editing for clarity, accuracy, tone of voice and consistency
* Awareness of the media and online landscape, with a feel for how stories travel across news, social and community channels
* The ability to adapt style and format for different audiences and channels (from intranet to social to corporate events)
* High attention to detail, with strong fact-checking and proofreading habits
* Good organisational skills and the ability to manage multiple tasks and deadlines
* Confidence using digital channels and content tools
* An interest in infrastructure, engineering or the built environment
Joining Jacobs not only connects you locally but globally. Our values stand on a foundation of safety, integrity, inclusion and belonging. We put people at the heart of our business, and we truly believe that by supporting one another through our culture of caring, we all succeed. We value positive mental health and a sense of belonging for all employees.
With safety and flexibility always top of mind, we've gone beyond traditional ways of working so you have the support, means and space to maximize your potential. You'll uncover flexible working arrangements, benefits, and opportunities, from well-being benefits to our global giving and volunteering program, to exploring new and inventive ways to help our clients make the world a better place. No matter what drives you, you'll discover how you can cultivate, nurture, and achieve your goals – all at a single global company. Find out more about life at Jacobs.
We aim to embed inclusion and belonging in everything we do. We know that if we are inclusive, we're more connected and creative. We accept people for who they are, and we champion the richness of different perspectives, lived experiences and backgrounds in the workplace, as a source of learning and innovation. We are committed to building vibrant communities within Jacobs, including through our Jacobs Employee Networks, Communities of Practice and our Find Your Community initiatives, allowing every employee to find connection, purpose, and belonging. Find out more about our Jacobs Employee Networks here.
Jacobs partners with VERCIDA to help us attract and retain talent from a wide range of backgrounds. For greater online accessibility please visit to view and access our roles.
As a disability confident employer, we will interview disabled candidates who best meet the criteria. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role.
We value collaboration and believe that in-person interactions are crucial for both our culture and client delivery. We empower employees with our hybrid working policy, allowing them to split their work week between Jacobs offices/projects and remote locations enabling them to deliver their best work.
Your application experience is important to us, and we're keen to adapt to make every interaction even better. If you require further support or reasonable adjustments with regards to the recruitment process (for example, you require the application form in a different format), please contact the team via Careers Support.