French Speaking Customer Service Representative £24,000 / £12.73ph Nottingham (hybrid) Hours: 36.25 M-F 8 am - 4 pm Harper Recruitment Group is working in partnership with a leading company who are looking for a French Speaking Customer Service Representative to support their wholesale and retail customers. What will the role involve? Responding to customer queries regarding orders via email and telephone Processing orders & entering details into in-house systems Supporting with delivery queries Managing returns and refunds Liaising with and coordinating couriers Authorising credit notes strictly following company guidelines Producing correspondence and confirmation via email Demonstrating and developing knowledge of product lines Other administrative or customer service tasks to support the wider teams Who are we looking for? Fully fluent in French and English Able to take on product knowledge Previous customer service experience Experience using Microsoft Excel What's in it for you? Supportive and diverse company culture Hybrid working - 2 days in the Nottingham office Casual dress code Development opportunity in a global company Apply NOW to avoid disappointment! Due to the large volume of applications we receive, we are unfortunately unable to contact all candidates. If you have not heard from a Consultant within the next three days, please assume that you have not been successful on this occas...