Customer Support & Office Administrator Salary: £27,000 to £28,500 dependent on skills and experience Location: Hull, HU3 Full time office based - 7.15 am 4.15pm daily (Early finish 4pm Fridays) Benefits Salary: £27,000 to £28,500 (depending on experience) 20 days holiday plus bank holidays (23 days birthday) Company pension scheme Christmas shut down Free on-site parking Training and development opportunities Birthday day off We are a friendly, family-run business and a leading hygiene, packaging, and catering supplier in the Yorkshire and Humber region. With strong local roots and a reputation for excellence, were growing fast and have recently relocated to a new purpose-built office and warehouse facility to support this continued growth. Our team lives by these values: Communication, Teamwork, Loyalty Doing Whats Right and Improving Fun, Polite, Honest and Respectful Urgency and Attention to Detail If you share these values and enjoy delivering outstanding service, wed love to hear from you. About the role Were looking for a Customer Support & Office Administrator to support our busy team and help us deliver an exceptional customer experience. Youll play a key role in handling enquiries, processing orders, and ensuring smooth office operations. This is a full-time, office-based role (Monday to Friday, 7.15am to 4.15pm (4pm finish on a Friday). Flexibility on hours may be offered for the right person. Key responsibilities but not limited to:- Respond to customer enquiries and process orders via phone and email. Monitor and manage online orders daily to ensure smooth processing. Enter customer order details accurately into company systems. Use software such as Unleashed, Xero, Google Sheets and Docs to track orders and prepare quotes. Support office administration tasks, maintaining clear communication and up-to-date records. About you Strong organisational and customer service skills. Experience in a professional office environment. High attention to detail, able to multitask and meet deadlines. Positive team player with good communication skills. Interested? If you feel that you possess the relevant skills and experience then please send your cv by return.