Description
JOB TITLE: Relationship Manager - CBC
SALARY: From £59,000+ (dependent on experience)
LOCATIONS: Inverness
HOURS: Full-Time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites.
About This Opportunity
We’re looking for a passionate and driven Relationship Manager to take ownership of a high-profile SME portfolio in Inverness and surrounding areas.
It is a strategically important portfolio with strong growth potential. Your role will be pivotal in enhancing client confidence, retaining existing business, and driving new opportunities.
You’ll work with businesses turning over between £3m–£10m, helping them unlock their potential through tailored financial solutions. You’ll be the face of Bank of Scotland to existing and new clients, building trust, delivering value, and driving growth in a region where relationship management is key.
What will you be doing?
1. Supporting high profile client relationships, putting the client at the heart of what you do, adding customer value at every interaction and becoming a "trusted advisor"
2. Proactively identifying and delivering Commercial Banking solutions to meet the business needs of these clients - including day-to-day banking, payments, deposits, cards and lending
3. Building a strong network of internal and external partners to open doors and create opportunities
4. Leading the charge to win new-to-bank clients through strategic outreach and relationship building
5. Establishing relationships with Group Partner companies and through them bringing the whole Bank to the client, delivering products to meet their needs
6. Handling the 'Risk' side of your client portfolio including supporting clients with developing ESG strategies and supporting their journey to Net Zero.
Why Lloyds Banking Group
We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you.
What You'll Need
7. Proven ability to build and maintain strong client relationships and influence external partners.
8. A track record of winning new business in a competitive environment within corporate or commercial banking.
9. Strong credit and risk management skills, with experience in evaluating propositions and making confident recommendations.
10. Excellent communication and negotiation skills, including understanding legal documentation and commercial terms.
11. A proactive, self-starting approach with the ability to work independently and as part of a high-performing team.
About Working For Us
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we’re committed to creating an environment in which everyone can thrive, learn and develop. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.
We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme. We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
We also offer a wide-ranging benefits package, which includes:
12. A generous pension contribution of up to 15%
13. An annual performance-related bonus
14. Share schemes including free shares
15. Benefits you can adapt to your lifestyle, such as discounted shopping
16. 30 days’ holiday, with bank holidays on top
17. A range of wellbeing initiatives and generous parental leave policies
If you’re excited by the thought of becoming part of our team, get in touch. We’d love to hear from you.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.
We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.