Overview
Assistant Building Manager / Assistant Facilities Manager role at 15 Westferry, London. Role involves the day-to-day management and operational activities in line with health and safety, environmental and company procedures, related general legislation and client/tenant requirements. This includes adherence to budgetary costs, maintaining high customer service standards, and managing onsite personnel.
Responsibilities
* Ensure the fabric of the building both externally and internally is maintained and serviced to a high standard in accordance with the management contract and agreed budgets, achieving all key performance indicators set by the client and the company.
* Draft, control and report the service charge budget and expenditure for the site(s) in conjunction with the Senior Facilities Manager and surveyor as applicable.
* Carry out regular inspection audits of the site(s) and take or organise remedial action when required.
* Work with key stakeholders and external clients to ensure a maintenance and repair programme is in place.
* Participate in regular tenant meetings and property and asset management discussions as applicable, ensuring issues are promptly dealt with in accordance with agreed service criteria.
* Ensure health and safety audits are carried out as planned and follow-up actions are completed within the timetable; monitor and update Meridian (H&S Management tool) in line with health and safety requirements and current legislation.
* Ensure fire and other evacuations are conducted regularly in accordance with safety requirements; keep emergency plans and site maps up to date.
* Liaise with local authorities as appropriate.
* Manage major work programmes and specialist consultants on-site, acting as the liaison point for all parties involved.
* Produce management reports in accordance with business needs.
* Compile external contracts in conjunction with Procurement, ensuring procurement activities align with company policy.
* Oversee and regularly review the work carried out by contractors to ensure required standards are achieved and maintained under the contractual agreement.
* Undertake any other duties as required by the business needs.
Qualifications
* Good standard of education.
* Experience in a facilities environment in a supervisory or management role.
* Knowledge of the technical aspects of premises management.
* Excellent customer service, interpersonal and communication skills.
* A good awareness of Health and Safety legislation and environmental protection requirements; ideally IOSH qualified.
* IT literate with understanding and experience of industry-specific IT applications.
* Ability to work on own initiative in a pressurised environment with strong organisational and planning skills.
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