Salary: £28,000 - 32,000 per year Requirements: Minimum 2 years experience in a 1st Line IT or Application Support role Comfortable supporting Microsoft 365 in a business environment Logical and methodical approach to troubleshooting Strong communication skills with the ability to explain technical issues clearly Responsibilities: Providing day-to-day IT support via tickets, email and phone Troubleshooting hardware, software and connectivity issues Supporting Microsoft 365 (Outlook, Teams, SharePoint and OneDrive) Managing user accounts, access, licences, password resets and MFA Setting up laptops and equipment for new starters and role changes Supporting and troubleshooting MPACS, MPORT and Smart Surv applications Technologies: Hardware Support Microsoft 365 SharePoint Office 365 More: We are a growing Consultancy based in East Belfast, offering a hands-on role for an I.T & Application Support Engineer. Our office operates Monday to Friday from 9.00am to 5.30pm. We provide a supportive working environment with a competitive salary ranging from £28,000 to £32,000, depending on experience. Our benefits include 34 days of annual leave, private healthcare, and a pension scheme with a 5% employee contribution and 3% employer contribution. last updated 8 week of 2026