Job Description
As a Communications Manager at Heathrow Expansion, you will be responsible for overseeing the development of consistent and engaging communication materials. The purpose of the role is to centralise key messaging and ensure a unified voice across the organisation.
You will support teams across Heathrow by reviewing key technical documents before publication and preparing high‑level summaries where appropriate.
This role sits within Heathrow's Policy and Public Affairs team and works closely with the wider Communications function.
You will be part of the on call Incident Response team.
Responsibilities
* Taking primary responsibility for creating and delivering clear, consistent, and engaging communication materials.
* Reviewing key technical documents before publication and preparing summaries and executive overviews.
* Where relevant, managing the reporting of stakeholder engagement activities within corporate CRM systems and summarising the work of the wider Policy and Public Affairs team.
* Working collaboratively with colleagues across the Policy and Public Affairs team to help ensure progress against campaign objectives.
* Adapting to changing priorities and engaging with external stakeholders as required by the organisation.
Qualifications
* Exceptional written and verbal communication skills, including strong writing, editing, proofreading, and design capabilities.
* Excellent organisational, planning, and time‑management skills.
* Experience in building and maintaining effective relationships with a wide range of internal and external stakeholders.
* The ability to translate complex or technical information into clear and accessible communication materials, while prioritising competing business needs and understanding the broader political and strategic context.
* A collaborative working style, with a proactive approach to sharing information, supporting colleagues, and contributing new ideas. The role requires someone who actively seeks opportunities to work across projects and contribute beyond their core responsibilities.
About Us
There's something so special about working at the world's most iconic airport. Its sights. Its sounds. Its constant air of excitement. Heathrow is an amazing backdrop to a career filled with unique opportunities.
Every day, you'll discover a world full of fresh possibilities and end the day buzzing with stories to tell, as you encounter people from all cultures, nationalities and experiences. A world full of pride for what we do and no end of exciting career prospects to explore.
It brings out the best in all of us. And inspires everyone to deliver on our ambitious plans. Together, we're working to welcome millions more passengers while ensuring aviation can continue to be a force for good by leading global efforts in sustainability.
Join us on that journey and we'll help you achieve your ambitions too. Supporting you to learn, encouraging you to be yourself, backing you to achieve more than you might ever have imagined. Because there's no place like Heathrow.
Our Rewards
We offer competitive salaries and excellent benefits that will support you now and in the future. As well as performance‑based annual bonuses and our longer‑term Share in Success Bonus plans, we also offer generous annual leave allowances and market‑leading pensions. With family friendly policies, access to private health insurance and a wide range of wellbeing tools, we'll support you to be at your best inside and outside work. And of course, we'll provide varied learning and development opportunities too. Here you'll find everything you need for a fulfilling career journey that can take you in exciting directions.
Working Location
Our Hybrid working approach offers the opportunity for colleagues in some roles to work from home for an average of two days a week, providing the flexibility to work in an agile way whilst ensuring we deliver for the operational needs of Heathrow. Working arrangements vary from team to team and will be confirmed during the recruitment process. You'll need to be based in the UK and within a commutable distance to Heathrow.
Sustainable Travel to work
Heathrow's Sustainable Travel Guide sets out easy and sustainable travel options that everyone can access.
Equal Opportunities
As an equal opportunities employer, we encourage applications from all. We believe that diverse talent makes us stronger – not least because we welcome passengers from all corners of the globe, every single day. Heathrow is an accessible place to work. With five diversity networks, we champion inclusivity and celebrate individuality.
About the Team
When it comes to pioneering ambition, there's no place like Heathrow.
Our Heathrow Expansion programme offers a unique and exciting opportunity to play a defining role in one of the UK's most significant infrastructure projects.
You’ll help shape a national legacy that millions will experience for decades to come, as we deliver the third runway, improve passenger experience, stimulate jobs and opportunities across the UK, and strengthen the global connectivity that powers trade and travel.
Modernising and expanding the UK's only hub airport and critical national infrastructure whilst keeping it fully operational and safe, creates a pace and complexity unlike other major programmes. It demands collaboration, resilience, problem solving and a desire to take on challenges that genuinely matter.
From securing planning consents to designing a new runway, modernising terminals and improving public transport access, and delivering on environmental and community commitments – the scale is unmatched.
You’ll be part of a diverse team of talented colleagues, built on mutual respect and where excellence thrives. It's an inspiring place to work, with unlimited opportunities to make a difference as you help to shape the future of our world‑class airport.
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