Job Description We’re now looking for a proactive and detail-focused Laboratory Administrative Coordinator to support the smooth delivery of our operations. This is an ideal role for someone who’s excited to grow their career in a mission-led scientific environment. What you’ll do As a key part of the SSAS admin team, you’ll keep our systems and processes running efficiently behind the scenes so that our scientists and technicians can focus on world-class testing and compliance. Your responsibilities will include: Delivering day-to-day administrative support to ensure regulatory standards are consistently met. Accurately processing customer invoices and ensuring timely submission. Updating and maintaining customer data in CRM systems to reflect contracts and service agreements. Communicating with clients by phone and email on routine matters like sample receipts and paperwork. Coordinating supply orders so that goods arrive at the right time and in the right quantities. Generating automated reports to share operational and business performance metrics. You’ll also support in areas such as: Assisting the Supplement team with invoicing. Providing administrative support for the RCTG team. Developing and maintaining document archiving processes. Managing access control within our site security system. Welcoming visitors, managing reception access, and coordinating switchboard calls. Organising hospitality for customer visits and meetings.