Closes in 24 days (Friday 19 June 2026 at 11:59pm)
Fentongollan Farm are offering an exciting opportunity to join their team as a Business Administrator apprentice! Gain the knowledge, skills and behaviours to kickstart your career at this family-run farm.
Wage
£14,560 to £23,132.20, depending on your age
National Minimum Wage
Minimum wage rates (opens in new tab)
Pay may vary depending on experience and skills.
Training course Business administrator (level 3)
Hours Monday to Friday between 9am – 4pm.
35 hours a week
Thursday 1 October 2026
Duration
1 year
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Duties will include:
* Answering phone calls to customers
* Monitoring our online ordering system and website
* Help with the day-to-day running of the office – tidying, dishwasher etc
* Organising paperwork and filing
* Inputting data onto our module database
Where you'll work
FENTONGOLLAN FARM
MERTHER LANE
ST MICHAEL PENKIVEL
TRURO
TR2 4AQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
* You will be working towards a Level 3 Apprenticeship Standard in Business Administrator
* This apprenticeship consists of a mixture of off-the-job training and on-the-job mentoring and development within the workplace
* You will be expected to attend Cornwall College St Austell on a fortnightly basis, with additional attendance if functional skills are required
Requirements
GCSE in:
* Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
* Customer care skills
* Logical
* Initiative
* Non judgemental
Other requirements
We are a rural location, so transport is essential.
About this employer
Here on the Fal estuary, Fentongollan Farms grow over 400 varieties of daffodil, including many that are new, unique and rare. Our expertise in Cornish cut flowers, professional-grade vegetable plants and bulbs, as well as our more than 50 years’ experience, means we also export worldwide and sell directly to gardeners, wholesalers, councils and gardening clubs.
This apprenticeship is a great grounding to start your career.
The contact for this apprenticeship is:
CORNWALL COLLEGE
The reference code for this apprenticeship isVAC2000032057.
Apply now
Closes in 24 days (Friday 19 June 2026 at 11:59pm)
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