Overview
Express Recruitment are currently recruiting for an established, thriving international company based in the Nottingham city centre, who are looking to expand their busy team through recruiting multiple bilingual candidates, on an initial 12-month fixed term contract.
All applicants must be fluent in either Polish, Dutch, Italian, French, Spanish or German, alongside English. There are fantastic career progression opportunities with this role and training will also be given. There are excellent benefits on offer, including hybrid working (3 days working from home), retail discounts and a casual dress code.
Responsibilities
* Oversee the end-to-end order process, from receipt to delivery and invoicing
* Handle customer inquiries promptly and professionally across multiple channels
* Resolve issues relating to availability, delivery, pricing, billing, and claims
* Share accurate product information and customer feedback to support sales and development
* Contribute to team operations through workload sharing and regional/language support
* Maintain brand standards and act as an ambassador in all communications
Skills & Experience
* Bilingual written and verbal communication skills in at least one of Polish, Dutch, Italian, French, Spanish or German
* Professional telephone manner and communication skills essential
* Experience in a specific telephone based customer service role highly advantageous
* Strong IT skills, confident with MS Office functions
* Ability to work under pressure, must remain calm during busy periods
About Express Recruitment
Express Recruitment has been offering exceptional recruitment solutions across the East Midlands since 1987, “exceeding expectations every time” of over 267,000 candidates.
We supply a diverse range of sectors including Engineering, Technology, Professional Services, Languages, Sales & Marketing, Call Centres, Commercial, Manufacturing, Local Authority, NHS, Education and Voluntary organisations.
Find all of our current vacancies on bit.ly/3IaEnI7
Vacancy Summary
Hours: Monday – Friday, 9:00am – 5:00pm
Salary: Up to £24,000 Per Annum D.O.E
Job Type: Permanent
This vacancy is being advertised on behalf of Express Recruitment Ltd. The services advertised by Express Recruitment Ltd. are those of an Employment Agency.
Job Function
* Customer Service
Industries
* Retail Apparel and Fashion
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Nottingham, England, United Kingdom
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