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The simple task of buying software, services, or tools at work has become complicated at even the most innovative companies. Enterprises spend over $120T annually globally, relying heavily on vendors to operate.
Founded in 2020, Zip aims to simplify procurement with a consumer-grade platform. In four years, Zip has created a new category in a $50B+ TAM space, serving clients like OpenAI, Snowflake, and Coinbase.
Our team includes professionals from Airbnb, Meta, Stripe, Salesforce, Apple, and Google. With a valuation of $2.2 billion and $370 million funding from top investors, we focus on technology innovation, global expansion, and delivering value. Join us!
We seek a Sr. Solutions Consultant with experience in finance/procurement systems (e.g., Coupa, SAP S/4HANA, SAP Ariba, Oracle Fusion/EBS, Workday, NetSuite, Sage) to lead customer onboarding and influence our product roadmap.
You will work with diverse clients across various industries as Zip grows. Current clients include Coinbase, Snowflake, Notion, Canva, Samsara, Databricks.
You Will
* Lead onboarding projects, managing stakeholders and understanding client needs.
* Oversee end-to-end implementation, building customer processes from scratch.
* Manage multiple onboarding projects proactively.
* Train and mentor customers and stakeholders to maximize product usage independently.
* Collaborate with product and engineering teams to prioritize customer requests and set expectations.
* Ensure customer satisfaction and rapid onboarding.
* Improve post-sales processes to accelerate value realization.
Qualifications
* 3-6 years experience with finance/procurement system implementation or administration.
* Experience with procurement/ERP tools like Coupa, SAP, Oracle, Workday, NetSuite, Sage.
* Excellent communication and documentation skills.
* Attention to detail and proactive approach.
* Strong data management skills, especially with large datasets in Excel.
* Ability to push back while maintaining positive relationships.
* Comfort with software configuration (technical skills a plus).
We value ownership, open communication, an underdog mindset, and innovation. We welcome diverse candidates and encourage applications even if your experience doesn’t match exactly. We are committed to an inclusive workspace where everyone belongs. We look forward to hearing from you!
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Information Technology
Industries
* Software Development
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