Overview
Stoke BMW - Parts Advisor
Hours Per Week: 42
Working Hours: Monday 9:00 - 17:30, Tuesday to Friday 8:30 - 17:30, Saturday on rota 8:00 - 12:00
Salary: £27,000 + £3,300 bonus per annum
Job Description
Are you a Parts Advisor seeking a new challenge? Stoke BMW is looking for a Parts Advisor to join our friendly and professional team. This role is vital to the smooth operation of our parts department, supporting both retail and workshop customers.
Responsibilities include:
1. Building relationships and managing customer expectations
2. Ensuring quick and efficient service to customers at retail and workshop areas
3. Processing all orders on the same day
4. Completing administrative functions accurately and in a timely manner
5. Logging stock discrepancies with the Parts Manager, Chris Rhodes
6. Assisting the Parts Manager with daily duties
7. Completing vehicle health checks for the workshop
8. Ensuring stock items are correctly located and managed
9. Receiving orders and managing returns
10. Answering customer calls and providing excellent customer care
Candidate Requirements
Previous experience in a similar role is essential. You should possess excellent communication skills and practical knowledge of computer systems. The ability to work both independently and as part of a team is important. You should be personable, with strong verbal and written communication skills.
Application
If your skills and experience match our requirements, please apply to join our team.
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